Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Verizon provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Dubuque location at 3432 Dodge St. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!
Tech staff are consistently described as friendly and helpful.
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Rachel Reeg-Kernall
1 day ago
5.0
Very knowledgeable and very personable. Took care of our problem quickly and explained promotions! We will definitely go back to this store.
SM
Sandra Miller
4 days ago
5.0
I dealt with Austin and he was awesome I went to a different Verizon store and was not happy, not comfortable and came to see Austin at the Verizon on the arterial and feel so good and comfortable and it was a great choice it's a wonderful store I would give it more than five stars if I could!
MS
Mike Santillo
Dec 31, 2025
5.0
Hey Alex McCann did a fantastic job helping me change from user to acct owner
Was patient helpful and understanding
Mike S
JP
Jane Patterson
Dec 25, 2025
5.0
I recently was at the Verizon store with my family to purchase new phones and Terry waited on us. He was so helpful since we didn’t know passwords etc. He was very patient and had a great sense of humor in dealing with us.
JM
Jerri Meier
Dec 23, 2025
5.0
Adam was so helpful and pleasant. I upgraded six phones and he sorted through my offers to find me the best savings. He then explained the breakdown of everything. I never felt pressured or confused. This is the most pleasant experience I’ve had in the 19 years I’ve been a customer with Verizon! Thank you Dubuque for bringing in the best of the best