Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,178 reviews
5 stars
569
4 stars
287
3 stars
154
2 stars
53
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, while others reported poor service and long wait times for assistance.
Product Availability
Several reviews mentioned disappointment with limited stock and selection of products in-store.
Delivery Issues
Customers experienced problems with delivery services, including delays and missing items.
Return Policy
The return policy received criticism for being strict and unhelpful, leading to frustration among customers.
- WRWesley RoweJan 4, 20265.0Great deal on monitors.
- RHRonald HoutakkerDec 31, 20251.0Went to get security cameras and the one sticker that we thought was the price went to check out and they had a higher price so we showed em the price tag and he said that was the wrong sticker price that on the bottom shelf they had them listed at higher price they wouldn't honor the lower tag I told em u should honor the lower price as your misleading your customers and they still wouldn't honor that price, so check your prices at check out so they don't do this to you !!!!
- PCPeaJay CraigDec 19, 20255.0We walked into the store not knowing much about what type of tv we wanted, let alone all the different brands, types of screens, ect. Shaq was so helpful and full of knowledge. He took tons of time and helped us understand and answer so many of our questions while being very polite and patient with us. So Thank you....We love our new TV!
- JWJohn WhitneyDec 1, 20251.0Worst service ever nobody know what they are doing came in to get a phone right next to it had the service visibly paid for the sim and service the phone then the phone wasn’t even compatible wasted my time an money gas then to be told there is no refund on sim kits even if it’s just swapping to the right sim for the phone now I have to swap phones I will be calling the store manager and possibly the BBB but the whole team just stood around
- DNDulguun NarmandakhNov 15, 20255.0Always enjoy making deliveries to this store. Quick unloading/loading and professional warehouse associates. Fastest in the Midwest.
Frequently Asked Questions About Best Buy
What products can I find at the Best Buy in Dubuque?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Dubuque.
What are the opening hours for Best Buy Dubuque?
Best Buy Dubuque is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Dubuque offer curbside pickup?
Best Buy Dubuque offers in-store pickup but does not currently provide curbside pickup services.
Is the Best Buy store in Dubuque wheelchair accessible?
Yes, Best Buy Dubuque has a wheelchair accessible entrance for customers.
Can I get computer repair or Geek Squad support at Best Buy Dubuque?
Yes, Best Buy Dubuque offers Geek Squad support and in-store repair services for computers and other electronics.
What payment methods are accepted at Best Buy Dubuque?
Best Buy Dubuque accepts debit cards and checks and does not require cash only payments.
Where can I grab a coffee near Best Buy Dubuque?
You can visit Caribou Coffee nearby to enjoy a coffee before or after your shopping trip at Best Buy.
Are there dining options close to Best Buy Dubuque?
Yes, nearby dining options include Noodles & Company, Olive Garden Italian Restaurant, Your Pie, Perkins, Chick-fil-A, and Smoothie King for a variety of cuisines.
Is there a UPS Access Point location near Best Buy Dubuque?
Yes, there is a UPS Access Point location close to Best Buy Dubuque where you can handle courier and shipping services conveniently.
What nearby stores can complement my shopping experience at Best Buy Dubuque?
Nearby stores such as Geek Squad for mobile phone support, Men's Wearhouse for clothing, and Plato's Closet for thrifting provide complementary shopping opportunities.