Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,170 reviews
5 stars
563
4 stars
288
3 stars
155
2 stars
52
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported long wait times for assistance.
Product Availability
Several reviews noted a lack of stock and limited selection of items in-store.
Geek Squad Experience
The Geek Squad received positive feedback for their helpfulness and efficiency in resolving technical issues.
Return Policy Issues
Customers expressed frustration with the return policy, particularly regarding defective items and warranty claims.
In-Store Experience
While some customers enjoyed their shopping experience, others reported difficulties in finding help and navigating the store.
- DNDulguun NarmandakhNov 15, 20255.0Always enjoy making deliveries to this store. Quick unloading/loading and professional warehouse associates. Fastest in the Midwest.
- AHAmber HanselmannNov 11, 20255.0The staff member at the front door was very helpful in directing us to the area we needed and then every employee we saw asked if we needed help. Our cashier was very nice, too! You don't see that great customer service other places! Thanks to Dubuque Best Buy!
- JCJohn ConnettOct 19, 20255.0My printer quit & I couldn’t find I thought were worth bringing home, so I went to Best Buy. Young man waiting on me was great & agreed that the one o bought was likely the best fit for me. There was little bit to getting it ready for this old guy, but I think it’s ready go & likely will out last me. Thank you Best Buy !!
- MDMichael Wilson (Drsmiley72)Oct 12, 20254.0It's good. Wish they had more hours to schedule employees, since it. Feels like there's only a few on the floor the times I've been there. But that's on corporate, not the store itself I'd assume. But the employees are always helpful when I need it so overall it's good.
- EMEma MSep 16, 20255.0I needed help finding new AirPods and I couldn’t find the wireless ones. I looked in the aisle and it was just the AirPods that has the wires. So I asked a young worker. He is in his mid 20’s. He was very helpful to me and he found me the right ones. Shoutout to Antonio
Frequently Asked Questions About Best Buy
What products can I find at the Best Buy in Dubuque?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Dubuque.
What are the opening hours for Best Buy Dubuque?
Best Buy Dubuque is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Dubuque offer curbside pickup?
Best Buy Dubuque offers in-store pickup but does not currently provide curbside pickup services.
Is the Best Buy store in Dubuque wheelchair accessible?
Yes, Best Buy Dubuque has a wheelchair accessible entrance for customers.
Can I get computer repair or Geek Squad support at Best Buy Dubuque?
Yes, Best Buy Dubuque offers Geek Squad support and in-store repair services for computers and other electronics.
What payment methods are accepted at Best Buy Dubuque?
Best Buy Dubuque accepts debit cards and checks and does not require cash only payments.
Where can I grab a coffee near Best Buy Dubuque?
You can visit Caribou Coffee nearby to enjoy a coffee before or after your shopping trip at Best Buy.
Are there dining options close to Best Buy Dubuque?
Yes, nearby dining options include Noodles & Company, Olive Garden Italian Restaurant, Your Pie, Perkins, Chick-fil-A, and Smoothie King for a variety of cuisines.
Is there a UPS Access Point location near Best Buy Dubuque?
Yes, there is a UPS Access Point location close to Best Buy Dubuque where you can handle courier and shipping services conveniently.
What nearby stores can complement my shopping experience at Best Buy Dubuque?
Nearby stores such as Geek Squad for mobile phone support, Men's Wearhouse for clothing, and Plato's Closet for thrifting provide complementary shopping opportunities.