Business Details
About
Cell Phone Store
TCC Davenport, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1800 N Division St.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
874 reviews
5 stars
813
4 stars
18
3 stars
17
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Corey, Ethan, and Braxton.
Efficiency
Several reviews highlighted the quick service and efficient handling of customer needs, with many customers expressing satisfaction with the speed of their transactions.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and product availability, indicating inconsistency in customer satisfaction.
Product Knowledge
Customers frequently noted the staff's expertise in helping them choose the right products and plans, contributing to a positive shopping experience.
Store Environment
The store atmosphere was generally described as welcoming and accommodating, although some reviews mentioned concerns about staffing levels and product selection.
- NWNikki “Lady Dragon Flower” Watkins2 days ago5.0The manager was GREAT. Would not have had a better experience.
- JCJohn Cline2 days ago1.0Zero help... you have to call the 800 number. 3 people at desks doing absolutely nothing. What a joke
- LWLynn “Lynn W” WilharberNov 3, 20255.0My agent was great! He was knowledgeable and took care of my situation quickly while explaining everything!
- MHMike HernandezSep 25, 20255.0I had a wonderful purchase experience with a gentleman named Braxton. I came in an hour before close looking to port my # over from another carrier and get a new cell phone. He was the only person working and was working with a retired couple when I arrived. Another family of 3 came in about 30 minutes before close. He was able to provide customer service to all 3 groups of customers without looking phased or flustered. I found a great phone on a great plan for my personal and business needs.
- CWChris WJul 6, 20251.0I don't recommend going here. Waited 40 minutes and was given a used Galaxy S25. Not a real Verizon store either.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 1800 N Division St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, prepaid options, and services like bill payments, device activation, and financing.
What are the store hours for Verizon at 1800 N Division St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store and curbside pickup?
Yes, Verizon offers both in-store and curbside pickup services at this location.
Which wireless brands can I find at Verizon at 1800 N Division St?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment with Verizon at this location?
You can schedule an appointment through their online reservation system available at https://www.tccrocks.com/appointments/.
Does Verizon at 1800 N Division St support accessibility needs?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby dining options include Firehouse Subs, Big JJ Fish and Chicken, Don Juan Mexican Cocina, Azteca Express, Pizza Chef, Hardee’s, and Baskin-Robbins for desserts.
What leisure or service amenities are located near Verizon at 1800 N Division St?
Nearby you can find the UPS Access Point location for shipping needs, Rock Valley Physical Therapy for health services, and Jumpin Joey's Bounce Houses for party equipment rental.
Are there any financial or insurance services close to Verizon at 1800 N Division St?
Yes, nearby financial services include Check Into Cash and Jackson Hewitt Tax Service, while insurance agencies like Christopher Fox - American Family Insurance Agent and American Family Insurance - Adam Nederhoff are also nearby.
How might the nearby pharmacies and convenience stores benefit a customer visiting Verizon?
Nearby pharmacies such as Walgreens and CVS Pharmacy offer convenience for customers needing prescriptions or quick shopping before or after their visit to Verizon.