Best Buy

Reviews

• CD

  Charli Dobson

  Nov 12, 2025
  1.0
  Over the course of 2 weeks, they have sold me 3 junk gaming PC’s. Do not come here if you want a good one. I thought maybe it was just the brand the first time so I switched. Took the new brand, expecting a brand new one (it does not state whether it’s refurbished or open boxed) and it didn’t work. Okay, cool. Exchanged that one, still DIDN’T work. I will be returning today and getting a refund and never coming back. They suck. Missing screws, and different screws that should match the others. Yeah, no thanks, this company is a failure and shouldn’t be around. I like an 45 mins away. They are not worth the drive. Thanks for nothing!
• JY

  James York

  Nov 5, 2025
  5.0
  Everyone was very helpful and friendly. They had amazing sales all over the store.
• JW

  Jordan Wright

  Oct 29, 2025
  5.0
  Bought this brand new pre built cyber power pc 2 days ago. My first pc and it was a great option. The pc runs great it has amazing quality when it comes to gaming.
• PB

  Patrick Bredeck

  Oct 21, 2025
  1.0
  The so-called store workers seemed very lame. They have no idea what they're talking about. They're trying to sell a product and it's very expensive to buy. A monitor and a new Tower. It's been over $1,000 and my my Alienware monitor didn't even come with speakers. I had to return computers sets because just nowadays computerists are just plastic and what they call metal is very thin aluminum or something but it's not what the customer should be paying for. Been shopping at Best buy for way well over 30 years and I will never go back for anything. Nothing. They lost my business strictly across the board. TVs computers phones very very expensive. Thanks for reading my post. The quality versus quantity with all Best buy products has been downhill for the last 10 years in God's name. I have no idea why. I went there last week and bought a computer there again. I wish you all Godspeed and Grace and happy holidays!
• MJ

  Morgan Janes

  Oct 16, 2025
  1.0
  I preordered Pokemon Legends ZA 62 days before the game came out; paid in full. I pre ordered through the BB app specifically to get the Mat that comes as a pre order bonus. When I picked up my copy of the game today there was no mat; and no explanation as to why I didn’t get one. Every retailer has pre ordered through bonuses and this one happened to be my preference. What’s the point of even doing a pre order if I can’t receive the bonus. Between August 14th and today and when I picked up my copy of the game there was never an email or any notification that I wouldn’t be receiving my pre order bonus. Do better Best Buy

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