Best Buy

Reviews

• RC

  Ronald Carpenter

  Mar 26, 2026
  5.0
  I have honestly hated the experience of going to Best Buy for a long time, mostly because I really do not like being asked what I'm doing there by the door guy. If you want people to stay and buy, perhaps letting them meander is more effective. With that said, I've been enjoying it more again, despite that major complaint, as I've been working to eschew online shopping venues like Amazon. I've decided that giving patronage to your brick and mortar stores to avoid Amazon is worth a bit of discomfort and inconvenience. Shop at Best Buy for your tech. Amazon does not deserve your patronage.
• DP

  Dan Peart

  Mar 24, 2026
  5.0
  I had specific question about accessories for my Mac Book Air Pro. I got knowledgeable and personal answers that helped me make my purchases.
• SM

  Sean McMahon

  Mar 21, 2026
  1.0
  Went to buy a printer was taken to a "specialist" had no idea,I opted for a clearance printer,as I dont need anything special. The employee gives me the printer I asked for,take it to the register, Im told a price double of the clearance price,they send me back to printers and gives me some schpeel about they are out,the printer was at the counter! Brick and morter companies are dead. Good luck!
• JP

  Jason Peterson

  Mar 13, 2026
  1.0
  Can’t fix IPhone battery repair. Geek squad told me they were not confident in a battery replacement as they only had one in stock. What a joke. Would never go back waste of time. Why offer repair then sound doubtful you could execute leaving a customer without a phone? No ability to check stock at other stores
• TA

  Terri Allinger

  Feb 26, 2026
  1.0
  Ordered a wash machine for our brother who is a quadriplegic. We chose best buy because they had the earliest delivery date. With my brother being handicapped it is extremely important to keep his bedding and clothes clean to prevent infections that lead to sepsis. The day he was to receive washer, they called and said driver was sick, it would be another 3 days. Instead of bumping everyone back for delivery they just moved him to end of line. I called twice to explain situation and the immediate need for delivery. They did nothing about it. I told them he would be in need of a dryer soon and if they could not fix this we will not buy from them when time comes. So as I promised Best buy, the dryer will not be purchased with you. Your customer service is terrible and this is why your stores are closing at an alarming rate.