Verizon

4.8
518 reviews
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Business Details

117 W Broadway, Council Bluffs, IA
51503, United States
(712) 524-1141
https://locations.tccrocks.com/ia/council-bluffs/117-w-broadway.html
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Council Bluffs, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 117 W Broadway.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
117 W Broadway, Council Bluffs, IA
51503, United States

Hours

Reviews

4.8
511 reviews
5 stars
475
4 stars
9
3 stars
3
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jon received numerous accolades for his exceptional customer service, being described as helpful, friendly, and knowledgeable.

Efficiency

Customers appreciated the quick and seamless service provided by Jon and other staff, making the process of upgrading or purchasing devices easy.

Product Knowledge

Jon and David were frequently praised for their extensive knowledge about products and plans, helping customers make informed decisions.

Mixed Experiences

While many reviews highlighted positive experiences, there were also complaints about misleading information and poor follow-up regarding promotions and deals.

Staff Recommendations

Customers highly recommended Jon and David for their professionalism and ability to assist with various issues, indicating a strong preference for these employees.
  • MR
    M Richling
    Nov 5, 2025
    5.0
    Jon was fantastic! Really appreciate the time and effort he gave me and am very happy with the results. Thanks.
  • T2
    Thing 1 “No ideas” Thing 2
    Nov 1, 2025
    5.0
    Great experience! Jon helped us and helped us pick the best deal, while explaining what trade in would be best.
  • CK
    Chelsea Kay
    Oct 31, 2025
    5.0
    Jon is the best!!! So easy to work with and made everything a breeze!! Thank you, Jon! He also works the store by himself and does a fantastic job serving multiple customers. ☺️
  • SR
    Steve Robinson
    Oct 31, 2025
    5.0
    Jon was super professional, even helped another customer who purchased a phone from wal mart 🙄 as they did not finish setting up her phone in their store. Very patient and very helpful
  • PT
    Paul Tedesco
    Oct 24, 2025
    5.0
    Jon was helpful and pleasant to work with! Buying my new Apple 17 pro was seamless! Whoever is Jon’s boss is very lucky to have such a respectful, intelligent, and patient young man working for them.
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Frequently Asked Questions About Verizon

What products and services does Verizon at TCC Council Bluffs offer?

Verizon at TCC Council Bluffs offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation, bill payments, and more, all with Verizon 5G network coverage.

Where is Verizon at TCC Council Bluffs located?

Verizon at TCC Council Bluffs is located at 117 W Broadway, Council Bluffs, IA 51503.