Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Council Bluffs, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 117 W Broadway.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
532 reviews
5 stars
496
4 stars
9
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jon received overwhelmingly positive feedback for his exceptional customer service, being described as helpful, knowledgeable, and patient.
Efficiency
Customers appreciated the quick and efficient service, often noting that their experiences were fast and painless.
Store Experience
The store environment was generally described as clean and welcoming, contributing to a positive shopping experience.
Staffing Issues
Some reviews mentioned concerns about staffing levels, with instances of long wait times when only one employee was present.
- DED Elizabeth2 days ago5.0Jon you are a PEACH. I really appreciate your kindness & ability to help me with my needs.
- JUJohn Usher2 days ago5.0Thank you to Jon for assisting me today.
- MWMorgan WilliamsJan 1, 20265.0I had an amazing experience with Jon he made my phone upgrade seamless and easy. He was friendly and helped me get a discount on my overall plan!
- JRJason RiemenschneiderDec 23, 20255.0Jon was super helpful. Saved me a ton of money on my new devices as well
- PMPatricia MintleDec 23, 20255.0My time at the Verizon Store was the highlight of my Day! Knowledgeable, Personable and Efficient describes RJ! We had met once before and I knew when I needed a new phone I would track him down to help me! That Man deserves a raise! He was helping 3 customers at once! And he was the only one working!
Frequently Asked Questions About Verizon
What products and services does Verizon at TCC Council Bluffs offer?
Verizon at TCC Council Bluffs offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation, bill payments, and more, all with Verizon 5G network coverage.
Where is Verizon at TCC Council Bluffs located?
Verizon at TCC Council Bluffs is located at 117 W Broadway, Council Bluffs, IA 51503.
What are the store hours for Verizon at TCC Council Bluffs?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sundays from 12:00 PM to 5:00 PM.
Does Verizon at TCC Council Bluffs offer pickup and delivery services?
Yes, they offer both in-store pickup and curbside pickup services for customers.
What brands of mobile devices are available at Verizon TCC Council Bluffs?
They carry brands such as Apple, Samsung, Motorola, LG, and HTC.
How can I schedule an appointment or service with Verizon at TCC Council Bluffs?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Are there any nearby places to visit before or after shopping at Verizon TCC Council Bluffs?
Yes, you can visit Caddy's Brunch Bar for breakfast or brunch, The Sawyer Building which is a local historical landmark and museum, or enjoy a drink at Caddy's Kitchen & Cocktails nearby.
Is there public transit or accessible parking near Verizon at TCC Council Bluffs?
While specific transit details are not provided, Verizon TCC Council Bluffs features a wheelchair accessible entrance for convenience.
What competitive wireless providers are near Verizon at TCC Council Bluffs?
Nearby competitors include AT&T, T-Mobile, Cellular Sales, and Victra.
What community role does Verizon at TCC Council Bluffs play?
Proceeds from every purchase go directly toward doing good in the local community, supporting local initiatives.