Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Council Bluffs, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
308 reviews
5 stars
247
4 stars
28
3 stars4
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond.
Mixed Experiences
While many reviews were positive, there were notable complaints about long wait times and inconsistent service quality, particularly during busy hours.
Professionalism
Several customers highlighted the professionalism of the staff, especially in handling difficult situations and maintaining composure.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, although some reported delays during peak times.
Product Knowledge
Staff were frequently commended for their knowledge about products and services, helping customers make informed decisions.
- THTahir HendricksonNov 7, 20255.0The people there were nice and helped me get what I needed, and assisted me by getting Customer service Verizon to help fix things on my account.
- KJKara JacobsenOct 27, 20255.0She was absolutely wonderful 5/5 thanks Amy
- AMAmy MorganOct 27, 20255.0Excellent service!! Kara did and amazing job
- DLDunstan LedfordOct 21, 20255.0It was great
- CVCarlos VillarrealOct 21, 20255.0Gio and trinity were great me with seeing up a business acct!!
Frequently Asked Questions About Verizon
What products and services does Verizon Council Bluffs offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon Council Bluffs?
The store is open Monday to Friday from 10 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 12 PM to 6 PM.
Does Verizon Council Bluffs offer in-store pickup?
Yes, in-store pickup is available for customers.
What payment options are accepted at Verizon Council Bluffs?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact Verizon Council Bluffs by email?
Yes, you can contact them via email at Info@victra.com.
What languages are spoken at Verizon Council Bluffs?
They provide services in both English and Spanish.
What brands of wireless devices does Verizon Council Bluffs carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, PureGear, Mophie, and more.
Is there free Wi-Fi available at Verizon Council Bluffs?
Yes, the store offers free Wi-Fi for customers.
What nearby places could I visit before or after shopping at Verizon Council Bluffs?
Nearby places include Dunkin' for coffee and donuts, Pizza Hut for a quick meal, and Flex Physical Therapy and Sports Medicine if you need physical therapy services.
How can nearby transit options or landmarks help me find Verizon Council Bluffs?
The store is located near other well-known retail and service locations such as AT&T Store and Club Car Wash, which can serve as landmarks to help you find it easily.
Are there other mobile phone stores near Verizon Council Bluffs?
Yes, nearby mobile phone stores include AT&T Store, T-Mobile, Cricket Wireless Authorized Retailer, and Metro by T-Mobile, providing additional options for wireless services.