Business Details
2210 W Broadway, Council Bluffs, IA
51501, United States
Certified by Verizon • Feb 22, 2026
(712) 526-0900
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Council Bluffs, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
319 reviews
5 stars
258
4 stars
28
3 stars4
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Staff Performance
Several reviews highlighted individual employees, such as Kara, James, and Amy, for their exceptional service and ability to handle multiple customers effectively.
Mixed Experiences
While many had positive experiences, some customers reported long wait times and instances of poor service, indicating inconsistency in customer care.
Store Environment
Customers appreciated the welcoming atmosphere and teamwork among staff, contributing to a positive shopping experience.
- CGCasey GandyJan 31, 20265.0Was helped by Tamaria and she was amazing! Couldn't have went better, she was very helpful and extremely nice. Great customer service, will be coming to this store anytime I need anything.
- RMRhonda McHughJan 5, 20265.0Amy in CB IA store is amazing, knowledgeable, swift, multitasks, and is extremely a people person!
- NBNancy BrookhartJan 3, 20265.0Justine was so helpful in pairing a new watch to my phone. It was a Christmas gift.
- CWCassie WrightJan 3, 20265.0Justine and Tamaria(?) were very helpful when we came in and shopped for new phones for our family, and worked hard to get us what we need at the lowest price possible. They even stayed past closing time to finish us up.
- COChris ONov 30, 20255.0Kara and Justine are absolute rockstars. They were beyond helpful in getting our phones squared away. Usually when I have gone to a Verizon store we have had to jump through all kinds of hoops but they both do a wonderful job of making the entire process as smooth as possible. They both deserve the world. Thank you guys for all your hard work!
Frequently Asked Questions About Verizon
What products and services does Verizon Council Bluffs offer?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon Council Bluffs?
The store is open Monday to Friday from 10 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 12 PM to 6 PM.
Does Verizon Council Bluffs offer in-store pickup?
Yes, in-store pickup is available for customers.
What payment options are accepted at Verizon Council Bluffs?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact Verizon Council Bluffs by email?
Yes, you can contact them via email at Info@victra.com.
What languages are spoken at Verizon Council Bluffs?
They provide services in both English and Spanish.
What brands of wireless devices does Verizon Council Bluffs carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, PureGear, Mophie, and more.
Is there free Wi-Fi available at Verizon Council Bluffs?
Yes, the store offers free Wi-Fi for customers.
What nearby places could I visit before or after shopping at Verizon Council Bluffs?
Nearby places include Dunkin' for coffee and donuts, Pizza Hut for a quick meal, and Flex Physical Therapy and Sports Medicine if you need physical therapy services.
How can nearby transit options or landmarks help me find Verizon Council Bluffs?
The store is located near other well-known retail and service locations such as AT&T Store and Club Car Wash, which can serve as landmarks to help you find it easily.
Are there other mobile phone stores near Verizon Council Bluffs?
Yes, nearby mobile phone stores include AT&T Store, T-Mobile, Cricket Wireless Authorized Retailer, and Metro by T-Mobile, providing additional options for wireless services.
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Certified February 22, 2026Yext Knowledge Graph
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