Business Details
2425 2nd St, Coralville, IA
52241, United States
Certified by Verizon • Feb 22, 2026
(319) 351-1277
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/iowa/coralville/coralville-1152002
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Coralville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.5
586 reviews
5 stars
288
4 stars
71
3 stars
25
2 stars
34
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, condescending, and dismissive towards customers.
Long Wait Times
Many customers experienced excessive wait times, often with little to no assistance from staff, leading to frustration.
Mixed Experiences
While some customers reported positive interactions with specific employees, the overall sentiment leaned towards dissatisfaction with service quality.
Staff Engagement
Several reviews noted that staff appeared disengaged, spending more time in the back room than assisting customers.
Recommendation to Avoid
A significant number of customers advised against visiting this store, suggesting alternatives for better service.
- DEDana EilersFeb 4, 20265.0Ordered phones online to pick up in store, I didn’t realize that the phones weren’t ready and made the trip, they were very understanding and helped to get the order ready so I didn’t have to make the hour and a half drive back the next day. I really appreciated this and couldn’t ask for better customer service.
- MMMaryJan 15, 20262.0My elderly mother stopped in for some basic help with her cell phone. The staff treated her so bad she called me crying. She said they kept talking to her like a child and in a condescending tone. I felt so bad. I usually have decent service at this store but the young guys that work here need to be a little more patience and a lot more respectful of their elders.
- KMK. M.Dec 30, 20252.0They are so good at making you feel so stupid
- SNSusan NeedlesDec 22, 20251.0Thomas was unengaged and disinterested in assisting us. He told us to call Customer Service instead of helping us resolve our issues in-store. We asked specific questions and received non-responses.
- SSSabi SinghDec 20, 20251.0Extremely poor service and long wait time when anyone even offers to help you despite the fact that the store is empty. The customer service reps just roam around and spend more time in the back room than helping customers. The franchise should pay attention
Frequently Asked Questions About Verizon
What are the Verizon store hours in Coralville?
The Verizon store in Coralville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Coralville?
The store is located at 2425 2nd St, Suite 1, Coralville, IA, 52241, USA.
What brands of smartphones does the Verizon store in Coralville carry?
They offer smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Coralville provide?
They provide mobile plans, wireless internet plans, and voice plans along with business cell phones, hotspots, tablets, and laptops.
Can I schedule an in-store appointment at the Verizon Coralville location?
Yes, you can schedule in-store appointments online or via the My Verizon app.
What pickup and delivery options does Verizon Coralville offer?
They offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Coralville accept mobile NFC payments?
Yes, mobile NFC payments are accepted along with checks and debit cards. They do not require cash only.
What nearby fitness option is available close to Verizon Coralville?
9Round Fitness, a boxing club and gym, is located nearby and is a great option for staying active before or after your visit.
Are there dining options near Verizon Coralville?
Yes, you can find several nearby restaurants such as Subway, Red Ginger (a Japanese and sushi restaurant), and Pizza Hut close to the store.
Where can I get mobile phone repairs near Verizon Coralville?
CPR Cell Phone Repair Coralville and Digital Doc Repair Iowa City are nearby options for electronics and mobile phone repair services.
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Certified February 22, 2026Yext Knowledge Graph
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