Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Clive for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
406 reviews
5 stars
203
4 stars
76
3 stars
29
2 stars
17
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Wait Times
Numerous reviews mentioned long wait times for assistance, with some customers expressing frustration over being overlooked or having to wait excessively.
Knowledge and Assistance
Customers appreciated the staff's knowledge and thoroughness in addressing their issues, although some reported mixed experiences with specific representatives.
Sales Experience
Several reviews noted issues with sales practices, including misinformation about deals and pressure tactics, leading to dissatisfaction.
Store Management
Feedback indicated concerns about management's responsiveness and customer treatment, with some customers feeling dismissed or poorly treated.
- TPTom Porth2 days ago5.0Friendly service. Have an appt - it helps.
- CJCasey JoeSep 13, 20255.0Fabulous experience here. Friendly and timely customer service. I got my phone taken care of without any hassle. Not all the stores are the same! Definitely recommend
- CRCathy WHITE RICEAug 20, 20255.0Very helpful, and willing to make sure my phone was in good shape. Plus that I didnt need a new phone
- CMCarlos MaldonadoAug 7, 20255.0Danny was awesome. Very kind and helpful.
- JAJennifer AndersonJul 19, 20253.0They are very knowledgeable, BUT, they are extremely slow. Takes forever for someone to approach you when you're waiting.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Clive?
The Verizon store in Clive is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.
Where is the Verizon store in Clive located?
The Verizon store is located at 9901 University Ave, Suite 300, Clive, IA 50325.
What products does the Verizon store in Clive offer?
They offer business cell phones, mobile hotspots, tablets, laptops, and the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What payment methods are accepted at the Verizon Clive store?
Verizon accepts pay by check, debit card, mobile NFC payments, and does not require cash-only payments.
Does Verizon Clive offer pickup and delivery services?
Yes, they offer in-store pickup and curbside pickup options, as well as free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon Clive store?
Yes, you can schedule in-store appointments through the My Verizon app or on their website.
What nearby hair salons are close to the Verizon store in Clive?
Nearby hair salons include SportClips and Sport Clips Haircuts of Clive, convenient for customers who want a haircut before or after visiting Verizon.
Are there dining options near the Verizon store in Clive?
Yes, nearby restaurants include Monarca Gourmet Paletas, PepperJax Grill, Jimmy John's sandwich shop, Chipotle Mexican Grill, Nick's Bar and Grill, and SweetDude Coffee and Cafe.
Where can I find an ATM near the Verizon store in Clive?
You can find ATMs at Wells Fargo ATM and The Exchange Network close to the Verizon store for your banking needs.
What are some nearby stores for party supplies and crafts?
Nearby stores include Nobbies Party Superstore, JOANN Fabric and Craft Stores, and Viking Sewing Gallery, which are great for crafting or party supplies before or after your visit to Verizon.