Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cedar Rapids for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
441 reviews
5 stars
212
4 stars
65
3 stars
40
2 stars
26
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Staff Knowledge
Many customers expressed frustration over staff's lack of knowledge and inability to assist with basic inquiries or issues.
Positive Experiences
Some customers reported positive interactions with specific employees who provided helpful and friendly service.
Store Environment
While some noted the store was clean, others mentioned a lack of engagement from staff and long wait times.
Frustration with Policies
Customers were frustrated with store policies, particularly regarding promotions and the inability to assist with account issues.
- AEAric EngelOct 29, 20251.0NOT A CORPORATE STORE! Waste of several hours at this store and lied too… Ordered a new phone and paid for overnight shipping (because my current phone wouldn’t charge). They were out of stock but assured me I’d get it next day… 3-5 business days was free… I didn’t get the phone for 5 days… I switched to us cellular after 3 days. Now this store won’t return the phone I ordered it from and is charging me $1600 for the trade in and new phone… why? I own one… had to go to a different store. Makes sense why this location is dumb… not corporate… chosen by franchise trying to make money off the name…
- BBBarbara BowersoxOct 16, 20255.0Nick, Kyler, and Andrew were such a help in store with my phone issues
- JMJessica McdonellOct 15, 20255.0The people are nice the store is clean
- MPMANG PAUOct 5, 20251.0The lady has no business with the customer service, so rude nothing willing to help their customer.
- KWKelly WhitenackSep 25, 20251.0Kim was great! Everything else was not. Tara the “manager” was an awful person who just sat on her phone and decided she wanted to be rude to every person that walked in. I can’t believe Verizon has fallen so hard.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Cedar Rapids?
The Verizon store in Cedar Rapids is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Cedar Rapids?
The Verizon store is located at 3560 Williams Pkwy SW, Cedar Rapids, IA 52404, United States.
What brands of smartphones are available at the Verizon Cedar Rapids store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Cedar Rapids.
Does Verizon Cedar Rapids offer mobile plans and internet services?
Yes, the store provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Can I schedule an in-store appointment at Verizon Cedar Rapids?
Yes, you can schedule an in-store appointment online or via the My Verizon app for your convenience.
What are the delivery and pickup options available at Verizon Cedar Rapids?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders.
Which nearby restaurants can I visit before or after shopping at Verizon Cedar Rapids?
You can enjoy meals at nearby restaurants such as Canutillo Lindo Mexican Bar & Grill, Tropical Smoothie Cafe, Jimmy John's, and Happy Joe's Pizza.
How can nearby transit or services help me when visiting Verizon Cedar Rapids?
Nearby services like The UPS Store 5246 and FedEx Office Print & Ship Center can support your shipping and printing needs before or after your visit to Verizon.
Are there other mobile phone stores close to Verizon Cedar Rapids?
Yes, Sprint Store By IMobile and U.S. Cellular are nearby mobile phone stores offering additional options for devices and services.
Does the Verizon store in Cedar Rapids accept different payment methods?
Yes, Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.