Business Details
1100 Blairs Ferry Rd Ne, Cedar Rapids, IA
52402, United States
Certified by Verizon • Feb 22, 2026
(319) 432-6152
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cedar Rapids, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
417 reviews
5 stars
307
4 stars
26
3 stars
10
2 stars
11
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Steven and Giovanni, for their helpfulness, professionalism, and ability to handle multiple customers effectively.
Sales Practices
Several reviews highlighted issues with misleading sales tactics, unexpected charges, and poor communication regarding promotions and trade-ins.
Store Experience
While some customers had positive experiences, others reported long wait times, unprofessional behavior from certain staff members, and dissatisfaction with the store's handling of issues.
Product Knowledge
Most customers noted that staff were knowledgeable about products and services, although there were instances of misinformation leading to customer frustration.
- HMHenry MacaraegFeb 19, 20261.0Verizon has gone down hill, using shady sales tactics and surprise charges to trick consumers into spending more. My bill went up from $110 to $308 because I used a "free trial" for internet. Its not free.
- MTMarita TitlerFeb 17, 20265.0Was an excellent experience. I was treated kindly and with respect by Steven. He is awesome. I was really nervous about getting a new iphone as it had been a long time since my last purchase. He made the experience easy, explained everything, and took time addressing my questions. Will return to this store in the future.
- MBMandi BootsFeb 8, 20265.0Thank you to Steven for helping me out with a tricky new device swap. He was very welcoming and made sure that I was walking out the door with a working device. I appreciate it!
- EDEmily DodsonJan 29, 20265.0Giovanni was awesome! he helped me with a trade in over the phone, deleted an unused device on my account, and had no problem doing it with no earnings since it was through the app! 15/10 would recommend him any day! thanks again!
- JCJ. C.Jan 23, 20265.0The staff at this store are friendly, knowledgeable and are willing to go above and beyond to make sure that their customers needs are met, there was some difficulty getting my phone set up and the whole crew pitched in to make sure I was not only taken care of but that I went away happy. Very impressed. I recommend this store very highly.
Frequently Asked Questions About Verizon
What products does the Verizon store in Cedar Rapids offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.
What are the store hours for the Verizon store at 1100 Blairs Ferry Rd NE?
The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 10 AM to 8 PM, and Sunday from 10 AM to 7 PM.
Does the Verizon store support in-store pickup for orders?
Yes, in-store pickup is available at this Verizon Authorized Retailer location.
What payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are supported by the staff at the Verizon store?
The staff supports both English and Spanish languages.
Can I recycle my old electronics at the Verizon store?
Yes, the store offers electronics recycling services.
How can I contact the Verizon store in Cedar Rapids?
You can call them at +1 319-432-6152 or email Info@victra.com.
Which nearby businesses can I visit after shopping at Verizon?
Nearby you can visit Everbowl for healthy smoothies, Starbucks for coffee, or Buffalo Wild Wings for food and drinks.
Are there other mobile phone stores near the Verizon location?
Yes, nearby mobile phone stores include Sprint Store, SmartphonesPLUS, T-Mobile Authorized Retailer, and another Victra — Verizon Authorized Retailer.
What nearby services are available for wellness or relaxation near the Verizon store?
You can find Dominique M LMT for massage therapy, Asteria Spa and Prime IV Hydration & Wellness for medical spas, and Esthetics by Tori Smith for beauty and hair removal services nearby.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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