Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Cedar Falls, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
246 reviews
5 stars
190
4 stars
15
3 stars
4
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Michelle, Malik, and Tyler.
Efficiency
Customers appreciated the quick and efficient service, often noting that staff were able to multitask and assist multiple customers simultaneously.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff providing detailed explanations and options without being pushy.
Billing Issues
There were multiple complaints regarding billing discrepancies and confusion about trade-in values, leading to dissatisfaction among some customers.
Store Operations
Some customers expressed frustration with the store's operational practices, including issues with product availability and inconsistent information about services.
- CBCHLOIE BROWNOct 14, 20255.0Malike was extremely helpful and was very good at multitasking myself and other customers.
- SWSteve WedgburyOct 8, 20255.0Very helpful, knowledgeable, and efficient
- NTNeal TitusSep 25, 20255.0Professional, fast and fun
- NPNikki PierceSep 22, 20255.0Mandy was so nice and helped us out so much!!
- JBJada BlohmJul 7, 20254.0The workers were very nice and helpful!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Cedar Falls?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra - Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Casemate.
What are the store hours for Verizon at 220 Brandilynn Blvd, Cedar Falls?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup for orders.
What payment options are accepted at this Verizon location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Cedar Falls?
Yes, free Wi-Fi is available at the store.
How can I reach the Verizon store in Cedar Falls by public transit or nearby landmarks?
The Verizon store is near local landmarks like V Nails & Spa and Zsavooz sports bar. Visitors can use these places as reference points when navigating to the store.
Are there dining options near the Verizon store in Cedar Falls for a meal before or after my visit?
Yes, nearby dining places include Rice House Chinese Teriyaki, Subway, McDonald's, Raising Cane's, and Culver's, offering a variety of cuisines just steps from the store.
Can I find other mobile phone stores near the Verizon location at 220 Brandilynn Blvd?
Yes, nearby mobile phone stores include another Verizon location, UScellular stores, and CPR Cell Phone Repair Cedar Falls for repairs and accessories.
What languages are supported at the Verizon store in Cedar Falls for customer service?
Customer service at the Verizon store is available in English and Spanish.