Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cedar Falls, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
The staff received high praise for being friendly, helpful, and knowledgeable, with many customers highlighting exceptional service from specific employees.
Efficiency
Customers appreciated the quick and efficient service, often noting that their needs were addressed promptly even during busy times.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing, product availability, and inconsistent service quality.
Store Operations
There were complaints about the store's operational practices, including confusion over being an authorized retailer and issues with product handling.
CB
Chad Buck
Feb 7, 2026
5.0
I wish I would of got the employees name because he was awesome! This is the customer service I was looking for almost two weeks ago.
KH
Kathryn Henry
Jan 16, 2026
5.0
Rylee gave us exceptional service. She was so professional and patient with me, and went above and beyond. We so appreciated working with her.
TT
Toni Tilkes
Jan 3, 2026
5.0
Anthony was very helpful.
CB
CHLOIE BROWN
Oct 14, 2025
5.0
Malike was extremely helpful and was very good at multitasking myself and other customers.
What products can I find at the Verizon store in Cedar Falls?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra - Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Casemate.
What are the store hours for Verizon at 220 Brandilynn Blvd, Cedar Falls?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup for orders.
What payment options are accepted at this Verizon location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Cedar Falls?
Yes, free Wi-Fi is available at the store.
How can I reach the Verizon store in Cedar Falls by public transit or nearby landmarks?
The Verizon store is near local landmarks like V Nails & Spa and Zsavooz sports bar. Visitors can use these places as reference points when navigating to the store.
Are there dining options near the Verizon store in Cedar Falls for a meal before or after my visit?
Yes, nearby dining places include Rice House Chinese Teriyaki, Subway, McDonald's, Raising Cane's, and Culver's, offering a variety of cuisines just steps from the store.
Can I find other mobile phone stores near the Verizon location at 220 Brandilynn Blvd?
Yes, nearby mobile phone stores include another Verizon location, UScellular stores, and CPR Cell Phone Repair Cedar Falls for repairs and accessories.
What languages are supported at the Verizon store in Cedar Falls for customer service?
Customer service at the Verizon store is available in English and Spanish.
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