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Brand Certified

Verizon

4.3
(256 reviews)

Business Details

(319) 243-3771
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cedar Falls, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
220 Brandilynn Blvd, Cedar Falls, IA
50613, United States

Hours

Reviews

4.3
256 reviews
5 stars
195
4 stars
15
3 stars
4
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and knowledgeable, with many customers highlighting exceptional service from specific employees.

Efficiency

Customers appreciated the quick and efficient service, often noting that their needs were addressed promptly even during busy times.

Mixed Experiences

While many reviews were positive, some customers reported issues with billing, product availability, and inconsistent service quality.

Store Operations

There were complaints about the store's operational practices, including confusion over being an authorized retailer and issues with product handling.
  • CB
    Chad Buck
    Feb 7, 2026
    5.0
    I wish I would of got the employees name because he was awesome! This is the customer service I was looking for almost two weeks ago.
  • KH
    Kathryn Henry
    Jan 16, 2026
    5.0
    Rylee gave us exceptional service. She was so professional and patient with me, and went above and beyond. We so appreciated working with her.
  • TT
    Toni Tilkes
    Jan 3, 2026
    5.0
    Anthony was very helpful.
  • CB
    CHLOIE BROWN
    Oct 14, 2025
    5.0
    Malike was extremely helpful and was very good at multitasking myself and other customers.
  • SW
    Steve Wedgbury
    Oct 8, 2025
    5.0
    Very helpful, knowledgeable, and efficient

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Cedar Falls?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What brands are available at Victra - Verizon Authorized Retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Casemate.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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