Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Burlington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1035 Lawrence Dr.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
981 reviews
5 stars
944
4 stars
16
3 stars4
2 stars4
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, highlighting their friendliness, professionalism, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Positive Experiences
Numerous customers reported having positive and enjoyable experiences at the store, often mentioning specific employees who made their visits memorable.
Problem Solving
Staff were commended for their problem-solving abilities, effectively addressing customer issues and providing solutions.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
- CNClayton “Bass man” Norton1 day ago5.0Great place great customer service the staff were very helpful!!!!
- PNPamela Nichols6 days ago5.0Great help here
- JBJulie BrownNov 11, 20255.0Great experience at the Burlington, Iowa store when trading in a phone for a new phone. Kenton was fantastic to work with. He took the time to listen to my questions and provided answers in layman’s terms that were easy to follow. He also took the time to review my account to make sure my plans were the best for service and price. If you are debating which Verizon store to go to I recommend this store. It’s worth the drive to Burlington. Just ask for Kenton and he will get you what you need. 10/10 experience!
- BRBrent RutherNov 10, 20255.0The Burlington Verizon store is the best. Always fast and knowledgeable never a problem!
- VHVickie HonsonOct 16, 20255.0Great service at this location. I drive 45 minutes because of the service when there is a store 5 minutes from me. I won’t go to any other store. Found me the best device and best plan. Everything was explained very well. Phil and team are the best!
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Burlington offer?
Verizon Wireless Zone in Burlington offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, wireless plans, device financing, and award-winning customer service.
Where is Verizon Wireless Zone located in Burlington?
It is located at 1035 Lawrence Dr, Ste 102, Burlington, IA 52601.
What are the store hours for Verizon Wireless Zone in Burlington?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Does Verizon Wireless Zone in Burlington offer in-store and curbside pickup options?
Yes, the store offers in-store pickup and curbside pickup services.
Can I schedule an appointment or manage my Verizon account online for the Burlington location?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and manage your Verizon account using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011.
What brands and accessories are available at Verizon Wireless Zone in Burlington?
Brands include Apple, Samsung, Google, Motorola, LG, and more, offering accessories like phone cases, screen protectors, chargers, Bluetooth headphones, and smartwatches.
What nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
You can visit nearby restaurants such as Pancheros Mexican Grill, Hoshi Japanese Express Burlington, Teriyaki Madness, Happy Joe’s Pizza & Ice Cream, Buffalo Wild Wings, and Culver's.
Are there any coffee shops near Verizon Wireless Zone in Burlington for a quick break?
Yes, Dunn Brothers Coffee and Dunn Bros. Coffee are nearby places where you can enjoy coffee and snacks.
If I need eyewear or an eye exam, which nearby places can I visit around Verizon Wireless Zone?
Nearby options include Spitz Eyecare and All About Eyes, both offering optometrist and eyewear services.
What competitors are there near Verizon Wireless Zone in Burlington?
Competitors include AT&T of Burlington, Cellular Sales, Victra, and Verizon direct via their main website.