Verizon

4.8
442 reviews

About

Cell Phone Store
TCC Boone, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1211 Se Marshall St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1211 Se Marshall St, Boone, IA
50036, United States

Hours

Reviews

4.8
431 reviews
5 stars
398
4 stars
8
3 stars
5
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members consistently provided excellent and helpful service, often going above and beyond for customers.

Knowledgeable Staff

Many customers praised the staff for their knowledge and ability to assist with various phone-related issues.

Patience and Kindness

Several reviews highlighted the patience and kindness of staff, especially when dealing with older customers or complex issues.

Efficient Service

Customers appreciated the quick and efficient service, often noting how fast their issues were resolved.

Positive Experiences

Overall, customers reported very positive experiences, with many expressing gratitude for the assistance received.
  • TM
    Tom Mowrer
    2 days ago
    5.0
    Excellent service!
  • CP
    Carol Pilcher
    6 days ago
    5.0
    Aaron was knowledgeable and he did a wonderful job getting us through the transition to a new phone. He explained everything as we worked through the process and he made sure we were fully functional when we left. I had a special situation with merging my new phone with work. He helped me prepare for this and it worked perfectly today. He was so kind and had amazing customer service!!
  • SA
    Sharon Alban
    Nov 4, 2025
    5.0
    Karina was very helpful
  • AH
    Alicia Heintz
    Oct 26, 2025
    5.0
    Aaron was absolutely amazing!! He was straight forward and went above and beyond to make sure we left fully taken care of. Also went through step by step each issue and had all documents that matched exactly what he said. Even was able to save us a good amount of money! Finally left a Verizon store not disappointed!!
  • SS
    Samantha Schmidt
    Oct 18, 2025
    5.0
    Harmon was very knowledgeable and super helpful. Made it easy for the switching of phones process. Very polite and professional helping me and other customers at the same time. Thank you Harmon!!

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 1211 Se Marshall St offer?

Verizon at 1211 Se Marshall St offers the latest smartphones, tablets, Verizon home internet, and various accessories with Verizon network coverage including 5G service for consumers and businesses.

What are the operating hours of the TCC Boone Verizon authorized retailer?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.