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Brand Certified

Verizon

4.8
(364 reviews)

Business Details

(712) 332-5015
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Arnolds Park, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
584 S Highway 71, Arnolds Park, IA
51331, United States

Hours

Reviews

4.8
364 reviews
5 stars
338
4 stars
15
3 stars
2
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting Cassandra and Lindsey for their exceptional service.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to specific employees and service quality, indicating inconsistency in customer interactions.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.

Sales Practices

Some customers expressed concerns about aggressive sales tactics, particularly regarding unnecessary upgrades or additional lines.
  • JL
    Julie Lias
    Jan 16, 2026
    5.0
    Tia was very professional & very helpful
  • ST
    Sam Thompson
    Nov 29, 2025
    5.0
    Super easy to get to location with very helpful & very friendly staff. Manager Cassandra has helped me a handful of times since I switched services to Verizon. In short I've never left with a question unanswered or issue unresolved. She makes phone matters neither stressful or confusing. She is the bomb, I won't go anywhere else.
  • TK
    Trevor Koep
    Nov 22, 2025
    5.0
    Great service and got everything set up for us
  • JJ
    Jake Jostand
    Nov 14, 2025
    5.0
    Cassandra is great!
  • LD
    Lisa Davis
    Oct 24, 2025
    5.0
    I have excellent service, gave me specifics about each phone when I had questions and trouble making up my mind . Extremely friendly, even to the cranky elderly woman who was rude

Frequently Asked Questions About Verizon

What types of products does Verizon in Arnolds Park offer?

Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, home internet, and device protection.

What services are available at the Verizon store in Arnolds Park?

The store provides services like new lines, upgrades, new devices, and accessories.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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