Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Arnolds Park, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
361 reviews
5 stars
336
4 stars
15
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Cassandra, received high praise for being friendly, knowledgeable, and helpful, creating a positive customer experience.
Mixed Experiences
While many customers reported excellent service, there were a few negative experiences related to staff behavior and service quality.
Store Environment
Customers appreciated the store's cleanliness and welcoming atmosphere, contributing to a pleasant shopping experience.
Product Knowledge
Employees demonstrated strong product knowledge, effectively answering customer questions and assisting with phone setups.
- STSam ThompsonNov 29, 20255.0Super easy to get to location with very helpful & very friendly staff. Manager Cassandra has helped me a handful of times since I switched services to Verizon. In short I've never left with a question unanswered or issue unresolved. She makes phone matters neither stressful or confusing. She is the bomb, I won't go anywhere else.
- TKTrevor KoepNov 22, 20255.0Great service and got everything set up for us
- JJJake JostandNov 14, 20255.0Cassandra is great!
- LDLisa DavisOct 24, 20255.0I have excellent service, gave me specifics about each phone when I had questions and trouble making up my mind . Extremely friendly, even to the cranky elderly woman who was rude
- BJBrian JohnsonSep 15, 20251.0Well...needless to say I will never set foot in this store. While I can't speak for the service in the store itself, I can definitely speak for the character of an employee. Maybe this person was having a bad day which we all have, and i'm certain that she didn't understand my intention at the time, but the reaction was absolutely unwarranted. I parked in front of the store just before it opened as I had planned on making a purchase. Mind you, the parking lot was completely empty. Since the store was not yet open, my friend and I decided to walk next door to see when the neighboring Mexican restaurant opened as we planned on having lunch there after finishing at Verizon. An employee immediately came outside and threatened to tow my vehicle if I parked there. Now had I been allowed to explain the situation it probably would have been no big deal, but she continued to yell at me even though it was obvious I was walking back to move my vehicle. She continued to complain the entire time I walked back to my vehicle. Again, the parking lot was completely empty and we planned on returning as soon as we checked the hours of the restaurant next door. I completely understand politely asking someone to move their vehicle, this would have been no problem at all and I would have happily complied. As someone who has worked in retail in the past, this approach caught me completely off guard and struck me as rather arrogant and unnecessarily aggressive. I'm not an unreasonable person, but I will not be returning to this location.
Frequently Asked Questions About Verizon
What types of products does Verizon in Arnolds Park offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, home internet, and device protection.
What services are available at the Verizon store in Arnolds Park?
The store provides services like new lines, upgrades, new devices, and accessories.
Where is the Verizon Authorized Retailer located in Arnolds Park?
It is located at 584 S Highway 71, Ste D, Arnolds Park, IA 51331.
What are the opening hours of the Verizon store in Arnolds Park?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Does the Verizon store in Arnolds Park offer in-store pickup?
Yes, the store offers in-store pickup service.
What payment options does Verizon in Arnolds Park accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa cards.
Can customers recycle electronics at Verizon in Arnolds Park?
Yes, Verizon offers electronics recycling services at this location.
Are there any nearby dining options close to Verizon in Arnolds Park?
Yes, customers can visit nearby restaurants such as Los Pueblos Restaurant, The Ritz bar and grill, Chaplin's cocktail bar, The Peacock Lounge and Grille, and One and One Chinese Restaurant.
What entertainment or leisure activities are near the Verizon store?
Nearby, customers can enjoy Emerald Hills Golf Club for golf and Riddle Me That escape rooms for entertainment.
Are there any convenient services around Verizon’s Arnolds Park location for shoppers?
Yes, nearby places include LibertyX Bitcoin ATM, Casey's General Store convenience store, and Top Nails salon for a variety of shopper needs.