Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,815 reviews
5 stars
857
4 stars
436
3 stars
236
2 stars
100
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were helpful and friendly, while others were reported as rude or unhelpful.
Product Availability
Customers noted issues with product availability and stock levels, with some stores appearing understocked.
Technical Support
Geek Squad received both praise for helpfulness and criticism for poor service and unresolved issues.
Store Experience
Store cleanliness and organization were generally appreciated, but some customers reported long wait times for assistance.
Pricing Issues
Concerns about pricing accuracy and policies, including overcharging and lack of price matching.
- GRGene RidgewayJan 5, 20263.0Not what it used to be
- DPDavid PolisterJan 1, 20264.0Hadn't been in one in years. Layout took a bit to figure out. Once I found some help to find what I was looking for, the selection was not large. Staff was friendly.
- DEDan EvansDec 27, 20255.0So thankful for Thomas' guidance regarding an appliance! Good selection, full service, they'll help with tech needs.
- FMFrank McFarlandDec 16, 20251.0Mismatched digital price tags, and occasionally inaccurate digital price tags. Why even come into the store?
- CPCaden PallwitzDec 11, 20251.0DO NOT GO TO THIS STORE. I went there and bought a PC case for my gaming PC next thing I know the legs have out and my whole tower fell on the floor. Broke a piece of my motherboard. So I went to geek squad cuz I was told I could get reimbursed. Here’s news for ya they can’t even though their product damaged 700 dollars worth of PC parts. They made me pay 200 dollars to warranty the case out as in their own words “i can’t warranty this product because your not enrolled in the membership.” Good news they say that it can be salvaged cuz it was just one piece. so I’m already upset about this and just go with it. Next day they say a cords missing I tell them they better go find it cuz everything was there when I dropped it off. They then say I can pick it up tomorrow because it’s done and working. The next day they say my computer is not working. I’ve never felt so much anger in my life it is NOT turning on what so ever. So now I have to restart and build my PC AGAIN. I am now out 4,000 dollars bc Best Buy damaged my product and forced me to pay for a warranty that came with the case. Best Buy customer support didn’t do anything but pass me around the call center. THIS NEEDS TO BE FIXED BEST BUY. Hire people who actually know what their doing not some kids who think they know. If Best Buy wants to make this right and reimburse me for their mistake that would be great otherwise Best Buy is not worth anyone’s time and they’d get a better deal anywhere else.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Ankeny?
You can shop for TVs, computers, appliances, and more at Best Buy in Ankeny.
What are the operating hours of the Best Buy store on SE Delaware Ave?
Best Buy is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Ankeny offer curbside pickup?
Yes, Best Buy in Ankeny offers curbside pickup service for your convenience.
Is the Best Buy store in Ankeny wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance.
Can I get repair and Geek Squad services at this Best Buy location?
Yes, this Best Buy offers Geek Squad support and in-store service repair.
What payment methods are accepted at Best Buy Ankeny?
Best Buy accepts debit cards and does not require cash payments only.
Are there any nearby attractions where I can shop after visiting Best Buy?
Yes, nearby shopping options include Kohl's, Michaels Stores, Target Ankeny, and SuperTarget, allowing you to conveniently shop for clothing, crafts, groceries, and more.
Where can I find food and dining options near Best Buy in Ankeny?
Nearby dining includes Pizza Hut, Northern Lights Pizza, Starbucks, Red Chillez Indian Cuisine, Blimpie, and El Azteca for a variety of meals and snacks.
Are there other electronics or mobile phone stores near Best Buy Ankeny?
Yes, nearby electronics and mobile phone stores include Geek Squad, RadioShack, and the AT&T Kiosk.
Can I find beauty and wellness services near the Best Buy store?
Yes, nearby you can visit Sephora for cosmetics, Alesha's Nails for beauty services, and Great Clips for hair care.