Brand Certified
Verizon
4.8(358 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
115 South Duff Ave, Ames, IA
50010, United States
Certified by Verizon • Feb 22, 2026
(515) 233-5289
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/ia/ames/115-south-duff-ave.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Ames, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 115 South Duff Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
358 reviews
5 stars
339
4 stars4
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Adam, Gui, and Waylon.
Efficiency
Many reviews highlighted the quick service and efficient handling of customer needs, often noting minimal wait times.
Positive Experiences
The majority of feedback reflected positive experiences, with customers expressing satisfaction and a willingness to return to the store.
Mixed Reviews
A few customers reported negative experiences, particularly regarding service after initial sales, indicating some inconsistency in customer care.
- GSGlenn SibbelFeb 5, 20265.0Brendon and Wyatt did a fantastic job of helping me with broken phone.
- JRJoan RiceFeb 5, 20265.0Karina was wonderful, she saved the day!
- DDDaytona392xJan 31, 20265.0Awesome store. Great customer service.
- IBIts BendyJan 31, 20265.0Had a Great Experience all of the workers were very helpful and nice!!!
- TWTammy WilliamsJan 22, 20265.0Brendon was a great guy to work with! Very knowledgeable and helpful! Definitely a five star experience!
Frequently Asked Questions About Verizon
What is TCC Ames Verizon authorized retailer known for?
TCC Ames is a Verizon authorized retailer offering the latest devices with Verizon network coverage, including 5G service, for consumers and businesses at 115 South Duff Ave.
What brands of mobile devices can I find at TCC Ames?
You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at TCC Ames.
What services does TCC Ames Verizon offer?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, new devices, accessories, device activation, financing, Verizon Wireless Plans, and Total Mobile Protection among others.
Does TCC Ames offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
What are the store hours for TCC Ames Verizon?
TCC Ames is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
How can I schedule an appointment or order pickup at TCC Ames?
You can schedule an appointment or arrange pickup via their online reservation link at https://www.tccrocks.com/appointments/.
What is the contact phone number for TCC Ames Verizon?
You can reach TCC Ames Verizon at +1 515-233-5289.
What nearby places can help me find TCC Ames Verizon?
Nearby points of interest include Flowerama Ames, Boulder Tap House, McDonald's, and Scooter's Coffee; these can serve as landmarks when visiting 115 South Duff Ave.
Are there dining options near TCC Ames Verizon to visit before or after shopping?
Yes, nearby dining options include Boulder Tap House, Okoboji Grill, McDonald's, Tacos El Primo, Scooter's Coffee, and Papa Murphy's.
What automotive services or shops are located near TCC Ames Verizon?
Nearby automotive services include Butch's Automotive, Trickles Tires and Automotive, Ames Tire Shop, and Sinclair Oil Corporation for repairs, tires, and gas.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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