Business Details
About
Cell Phone Store
TCC Ames, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 115 South Duff Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
340 reviews
5 stars
321
4 stars4
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many highlighting specific employees like Adam, Gui, and Waylon.
Efficiency
Many reviews noted quick service and minimal wait times, with customers appreciating the fast handling of their needs.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively addressing customer inquiries and providing tailored solutions.
Positive Atmosphere
The store environment was described as welcoming and pleasant, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service after initial sales.
- ABardith brakkeNov 6, 20255.0Aaron was extremely helpful!
- JAJulia AndersonSep 24, 20255.0Always helpful, rarely a long wait for service!
- LGLori GrantSep 14, 20255.0I ONLY ever go to TCC Verizon when I need new products or want to discuss changes to my phone plan. They are always fabulous help and very patient. This weekend Adam was so much help with a phone purchase and plan changes! He made the experience very enjoyable. Do yourself a favor and visit this business!
- DDDoug DobsonAug 28, 20255.0Adam was great!
- JBJudy BurtonAug 22, 20255.0Had the most awesome agents for Verizon, Adam and Bayle, super knowledgeable , at Lincoln way and Duff, Ames
Frequently Asked Questions About Verizon
What is TCC Ames Verizon authorized retailer known for?
TCC Ames is a Verizon authorized retailer offering the latest devices with Verizon network coverage, including 5G service, for consumers and businesses at 115 South Duff Ave.
What brands of mobile devices can I find at TCC Ames?
You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at TCC Ames.
What services does TCC Ames Verizon offer?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, new devices, accessories, device activation, financing, Verizon Wireless Plans, and Total Mobile Protection among others.
Does TCC Ames offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
What are the store hours for TCC Ames Verizon?
TCC Ames is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
How can I schedule an appointment or order pickup at TCC Ames?
You can schedule an appointment or arrange pickup via their online reservation link at https://www.tccrocks.com/appointments/.
What is the contact phone number for TCC Ames Verizon?
You can reach TCC Ames Verizon at +1 515-233-5289.
What nearby places can help me find TCC Ames Verizon?
Nearby points of interest include Flowerama Ames, Boulder Tap House, McDonald's, and Scooter's Coffee; these can serve as landmarks when visiting 115 South Duff Ave.
Are there dining options near TCC Ames Verizon to visit before or after shopping?
Yes, nearby dining options include Boulder Tap House, Okoboji Grill, McDonald's, Tacos El Primo, Scooter's Coffee, and Papa Murphy's.
What automotive services or shops are located near TCC Ames Verizon?
Nearby automotive services include Butch's Automotive, Trickles Tires and Automotive, Ames Tire Shop, and Sinclair Oil Corporation for repairs, tires, and gas.