Business Details
About
Cell Phone StoreTCC
TCC Ames, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 115 South Duff Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
342 reviews
5 stars
323
4 stars4
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Adam, Gui, and Waylon.
Efficiency
Many reviews highlighted the quick service and efficient handling of customer needs, often noting minimal wait times.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively assisting customers with upgrades and troubleshooting.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service quality and communication, indicating inconsistency.
- JCJody CalvertDec 26, 20255.0Aaron helped my family of 5 upgrade to new phones. He did an excellent job of communicating and making sure the process was seamless. It would be well worth your time to go out of your way and meet with Aaron.
- KKKevin KeechNov 23, 20255.0Had to have a replacement phone couldn't get things on my replacement phone from old took it saleen and she knew her stuff got it up and running like the old phone I'll go back to her again
- ABardith brakkeNov 6, 20255.0Aaron was extremely helpful!
- JAJulia AndersonSep 24, 20255.0Always helpful, rarely a long wait for service!
- LGLori GrantSep 14, 20255.0I ONLY ever go to TCC Verizon when I need new products or want to discuss changes to my phone plan. They are always fabulous help and very patient. This weekend Adam was so much help with a phone purchase and plan changes! He made the experience very enjoyable. Do yourself a favor and visit this business!
Frequently Asked Questions About Verizon
What is TCC Ames Verizon authorized retailer known for?
TCC Ames is a Verizon authorized retailer offering the latest devices with Verizon network coverage, including 5G service, for consumers and businesses at 115 South Duff Ave.
What brands of mobile devices can I find at TCC Ames?
You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at TCC Ames.
What services does TCC Ames Verizon offer?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, new devices, accessories, device activation, financing, Verizon Wireless Plans, and Total Mobile Protection among others.
Does TCC Ames offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
What are the store hours for TCC Ames Verizon?
TCC Ames is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
How can I schedule an appointment or order pickup at TCC Ames?
You can schedule an appointment or arrange pickup via their online reservation link at https://www.tccrocks.com/appointments/.
What is the contact phone number for TCC Ames Verizon?
You can reach TCC Ames Verizon at +1 515-233-5289.
What nearby places can help me find TCC Ames Verizon?
Nearby points of interest include Flowerama Ames, Boulder Tap House, McDonald's, and Scooter's Coffee; these can serve as landmarks when visiting 115 South Duff Ave.
Are there dining options near TCC Ames Verizon to visit before or after shopping?
Yes, nearby dining options include Boulder Tap House, Okoboji Grill, McDonald's, Tacos El Primo, Scooter's Coffee, and Papa Murphy's.
What automotive services or shops are located near TCC Ames Verizon?
Nearby automotive services include Butch's Automotive, Trickles Tires and Automotive, Ames Tire Shop, and Sinclair Oil Corporation for repairs, tires, and gas.