Geek Squad

Reviews

• MG

  Melvangel Gonzalez

  Nov 20, 2025
  1.0
  Very useless service. Brought a laptop that I purchased from the location less than a year ago because some of the keys were not working consistently. They had it for four weeks and when I got it back and asked what they had done to fix it they said that they updated windows. Did not even look at the keyboard. The problem still persists and makes typing much harder when you have to press the C key 20-40 times before it works.
• SS

  Scott Schafer

  Apr 20, 2022
  1.0
  You will get some one in a call center reading a script.when you get to the store they will try to sell you a service plan and no one there can address your problem. They want to send it somewhere. Don't waste your time, my experiance was they cannot help you.
• PH

  Perry Harms

  Aug 18, 2018
  1.0
  Do not take your computer here. Provided no help. Said “We can’t do anything here, we need to send it in”. I just received notice that it took over a week for them to ship. They could not have provided any worse service if they tried. They lack the organizational skill to pull it off on purpose.

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