Geek Squad

Reviews

• MG

  Melvangel Gonzalez

  3 days ago
  1.0
  Very useless service. Brought a laptop that I purchased from the location less than a year ago because some of the keys were not working consistently. They had it for four weeks and when I got it back and asked what they had done to fix it they said that they updated windows. Did not even look at the keyboard. The problem still persists and makes typing much harder when you have to press the C key 20-40 times before it works.
• PH

  Perry Harms

  Aug 18, 2018
  1.0
  Do not take your computer here. Provided no help. Said “We can’t do anything here, we need to send it in”. I just received notice that it took over a week for them to ship. They could not have provided any worse service if they tried. They lack the organizational skill to pull it off on purpose.
• MB

  Molly Baardson

  Mar 22, 2017
  1.0
  My mac wasn't working, so I took it in. This guy was no help, although he was new. He was an ass. I simply just said, "I hope everything isn't gone." He said right away, "oh everything's gone." Kind of pissed me off how he said it. Long story short, everything is still on my computer, it was something else. He was horrible - not knowledgeable or friendly. Geek squad is never usually helpful for me anyways (at least Ames Best Buy). They just want your money.
• JE

  Janelle Erion

  Jul 20, 2016
  5.0
  They know how to fix pretty much anything. Everyone is super talented.

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