VCA Family and Oahu Veterinary Specialty Center

Reviews

• RK

  Ronald Kester

  2 days ago
  5.0
  Been with the VCA so long that there is literally only good things I can say. Even the compassion shown when loosing a fur baby.
• LL

  Lara

  4 days ago
  2.0
  This review is for the admin staff and systems when vets are out of office. I have called three times in three days asking for bloodwork results because my cat has lost a significant amount of weight and is not eating much. First time, this Tuesday, I was told my vet was out for another week. I asked if anyone else could call me and I was told a vet tech. I waited, it’s now Thursday, I called this morning and was told that my vet was out but bloodwork was ‘urgent’ and a vet would call but was in back-to-back appointments. I called again this afternoon, requested results, was told my vet was out (again-I know, thanks) and the vet was in back-to-back appointments until 6:30, and ‘maybe’ they would call. I requested the results emailed because my sister is a vet. I was told they would have to ask my vet who is out for another week. I recommend your admin team take at least a note on the pets profile about an owner calling, and that they acknowledge your call, or some sort of customer service because repeated information and maybe is extremely irritating. My vet seems great but this customer service portion is lacking. So one-star because I have to leave it, and one because I like the vet, but this review is for your admin and systems.
• AK

  A K

  Apr 6, 2026
  1.0
  VCA are Incompetent and careless pet destroyers. They poisoned my pet out of unnecessary operations under their recommendation. Poor animal can’t talk and suffered to death. Run the other way if you have a healthy pets, or sick pets. Asked to talk to the owner days ago. No one called so far. “I wasn’t the one who did it” was the standard script. They also charged your credit cards unauthorized.
• TB

  Tj Bitcoin

  Mar 25, 2026
  1.0
  I took my cat here once and they tried to tell me that my cat needed a blood transfusion and it would be 3 grand and 1 overnight stay. Long story short. I denied it after already paying $1,000 for getting fluids in to my cat with iv as she was dehydrated. I wouldn't recommend this place unless you want them to take your money. They are overpriced for sure. I don't like places who take people's money and use their love for animals as a way to persuade them to take their money.
• SK

  Sumerr Keith

  Mar 18, 2026
  5.0
  I am so thankful for the staff at VCA Pearl City! We had to rush our German Shepard here with an emergency flipped stomach and she was taken care of with so much respect, empathy, patience and understanding. This place is the kind of service you hope for when experiencing an emergency with your pet! We were able to visit her for as long as we wanted during her stay and were allowed to help her meet her marks to come home. I can’t thank the staff enough for saving our baby girl and being so kind throughout the whole process. I’m truly blown away!

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