Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Mililani, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
209 reviews
5 stars
179
4 stars
12
3 stars1
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional customer service, highlighting their professionalism, friendliness, and willingness to help.
Staff Knowledge
Many reviews noted the staff's knowledge about products and services, which contributed to a positive shopping experience.
Efficiency
Customers appreciated the quick service, with many reporting that they were in and out of the store in a timely manner.
Promotions and Offers
Several customers mentioned receiving great promotional offers and deals, enhancing their overall satisfaction.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and unresolved issues, particularly with trade-ins and phone activations.
- ACAlexis ColeNov 8, 20255.0The store maintains a high standard of cleanliness, and the employees consistently provide exceptional assistance. Rainy, in particular, offered outstanding support by dedicating her time to address my inquiries. Her expertise regarding Verizon products is truly remarkable. Furthermore, her approachable demeanor allowed for a relatable discussion and comprehensive advice on all products of interest. I will gladly recommend this store to others. My sincere gratitude extends to Rainy, John, and Roz for their collective efforts.
- LHLv HallSep 30, 20255.0Great customer service
- SSShari SuzukiJun 27, 20255.0Rainy was very professional and helpful. Got an excellent deal on my new iPhone !
- KCKenton ChristensenAug 31, 20205.0Jeffery was knowledgeable, quick, and courteous!
- JPJess Pratt-BaptistaSep 15, 20181.0Keep in mind that this location is an AUTHORIZED RETAILER for VERIZON WIRELESS. Long story short, if you have a problem you might have to come back to this location to fix your problem. Be warned, the manager is rude and their inventory is not the greatest.
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Mililani Verizon Authorized Retailer?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable devices, accessories, device protection, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the store hours for Victra at 95-1830 Meheula Pkwy in Mililani, HI?
The Victra store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays 9:00 AM to 7:00 PM, and Sundays 11:00 AM to 5:00 PM.
Does Victra offer in-store pickup services for online orders?
Yes, Victra provides in-store pickup services so customers can conveniently collect their orders at the store location.
Which payment options are accepted at the Victra Verizon Authorized Retailer in Mililani?
They accept multiple payment methods including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any wireless device accessories available at this Victra location?
Yes, Victra sells various accessories including audio accessories, cases and protection, power accessories, and device protection.
What languages are supported by the Victra store in Mililani?
The store team can assist customers in English and Spanish.
Can customers recycle electronics at the Victra Verizon Authorized Retailer in Mililani?
Yes, Victra offers electronic recycling services to support responsible device disposal.
What nearby dining options are available around the Victra store?
Nearby dining options include Gyu-Kaku Japanese BBQ, Taps & Apps Brewpub, Subway, Saito & Pho III, McDonald's, Wingstop, Infinitea cafe, and Poke Stop Hawaiian restaurant.
Are there any nearby financial institutions customers can visit after shopping at Victra?
Yes, Navy Federal Credit Union and Hawaii State Federal Credit Union are close by for banking and financial services.
What nearby amenities could I visit to relax or enjoy recreational activities around the Victra store?
Visitors can enjoy Mililani Mauka Gazebo Park for outdoor recreation, or stop by Starbucks for coffee and refreshments nearby.