Certified by VCA Kapolei Animal Hospital • Feb 08, 2026
Reviews
4.4
241 reviews
5 stars
184
4 stars
21
3 stars
10
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Care
Many customers praised the staff for their kindness, compassion, and dedication to their pets' well-being, often highlighting personal experiences of exceptional service.
Pricing Concerns
Numerous reviews expressed dissatisfaction with high prices and perceived upselling of services, leading to a sense of distrust regarding the clinic's motives.
Mixed Experiences
While some customers reported positive experiences with care and service, others shared negative encounters, particularly regarding treatment protocols and communication.
Facility Quality
The clinic was noted for its cleanliness and welcoming atmosphere, contributing to a generally positive impression among many pet owners.
GT
Gwynne Tialavea-kolo
Jan 3, 2026
1.0
Paid a lot to try and save my 3month old pup only for them to run a test and nothing more. Idk if they just want to drain people for money or if they really care about animals. My baby girl died today and the money I paid went to waste because nothing they did helped save her😭 this is my first and last ever going to a VCA clinic.
AS
Alicia Serna
Dec 21, 2025
1.0
I think they just want money rather than to offer true vet care. My poor Lulu has had chronic diarrhea for almost a year and both VCA kapolei and VCA family emergency have done next to nothing about it other than change her diet and run tests that cost $3000 or more that have had zero results. They also don’t really seem to care when I express issues to them like recently when my dog had a reaction (possibly allergic) to a topical medication. I explained there was an open wound and all her hair fell off of that area on her neck and was given “as long as she’s not going into shock I’m sure she’s fine but I don’t have any experience with this. This would be a first.” And to top it off I was also given “we’re booked until Tuesday, but doc will call you.” No urgency, no knowledgeable answers, nothing. I will happily switch both my fur babies to Waipahu waikele vet hospital from now on. I’ll never enter another VCA again because of my experience on this island. Can’t wait to leave Oahu.
MM
Merissa MacKenzie
Dec 3, 2025
5.0
A heartfelt thank you to all the crew on Wednesday mornings. They always helped me and knew who Dax was as soon as we walked in for his librela shot every month. Truly and honestly gave him and us at least two more years of him being with us. Very caring even when it was time for us to let him go. We got 14y and 7m with our forever puppy dog.
RW
Rachel Whitfield
Oct 30, 2025
1.0
Terrible. Do not prioritize the health and wellness of animals as much as they prioritize their bottom line. Very very disappointed.
Frequently Asked Questions About VCA Kapolei Animal Hospital
What types of animals does VCA Kapolei Animal Hospital treat?
VCA Kapolei Animal Hospital provides care for cats, dogs, and rabbits.
What are the normal operating hours for VCA Kapolei Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday and Sunday from 8:00 AM to 6:00 PM.
What services are offered at VCA Kapolei Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, internal medicine, medications, parasite control, wellness exams, preventive care, spay and neuter, vaccines, and weight loss programs.
Where is VCA Kapolei Animal Hospital located?
It is located at 91-579 Farrington Highway #105, Kapolei, HI 96707, United States.
How can I contact VCA Kapolei Animal Hospital?
You can call the hospital at +1 808-674-9643 or their main phone number at +1 808-725-2595.
Are there any special offers for new customers at VCA Kapolei Animal Hospital?
Yes, new to VCA customers can avail a free first exam coupon by visiting their offer page.
What health and safety measures does VCA Kapolei Animal Hospital follow?
They follow health care best practices in accordance with state and local guidance and regulations to ensure health and safety.
Which nearby pet grooming service can I visit along with VCA Kapolei Animal Hospital?
Pet Haven Salon, a pet groomer and beauty salon, is located nearby and can be visited for grooming services alongside your veterinary visit.
Where can I find medical and health services nearby VCA Kapolei Animal Hospital?
Nearby you can find The Family Doctor (family practice), Torres Naro L MD (pediatrician), and Kapolei Eye Care (optometrist and doctor) for additional medical needs.
What nearby dining options are available around VCA Kapolei Animal Hospital?
There are dining options such as Jack in the Box and Dunkin' nearby, suitable for grabbing a quick meal before or after your visit.
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Certified February 08, 2026Yext Knowledge Graph
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