VCA Kapolei Animal Hospital

4.5
239 reviews
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Business Details

91-579 Farrington Highway #105, Kapolei, HI
96707, United States
(808) 725-2595
https://vcahospitals.com/kapolei
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About

VeterinariansVeterinary Clinics & HospitalsPet Grooming
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Kapolei Animal Hospital
91-579 Farrington Highway #105, Kapolei, HI
96707, United States

Hours

Reviews

4.5
239 reviews
5 stars
185
4 stars
21
3 stars
10
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Care

Many customers praised the staff for their kindness, compassion, and dedication to animal care, highlighting positive experiences during difficult times.

Pricing Concerns

Numerous reviews mentioned high prices for services, with some customers feeling that costs were excessive and not justified by the quality of care.

Mixed Experiences

While some customers had great experiences, others reported negative interactions with staff and concerns about the clinic's focus on profit over pet welfare.

Facility Quality

The clinic was noted for its cleanliness and welcoming atmosphere, contributing to a positive experience for both pets and their owners.

Communication Issues

Several customers expressed frustration with communication regarding treatment plans and billing, indicating a need for improvement in this area.
  • RW
    Rachel Whitfield
    Oct 30, 2025
    1.0
    Terrible. Do not prioritize the health and wellness of animals as much as they prioritize their bottom line. Very very disappointed.
  • KT
    Kenneth Toomer
    Oct 22, 2025
    5.0
    Great spot but very expensive.
  • SO
    Shaylene O'Brien
    Oct 12, 2025
    1.0
    Take cats at your own risk. Went in for a health cert and rabies vaccine. Got neither and a very traumatized cat instead. I volunteered with vet clinics and can tell when a vet or vet tech doesn’t like cats. I understand the danger, but would gladly have held her so she wouldn’t have been so upset. We had our sweet baby aggressively covered with a dirty towel (there was another animals fur all over it) and slammed to the metal table just to take vitals. Zero greeting to her (have you ever met a cat?), loud booming conversation instead of gentle, soft voices upon entering the room. Vet chuckled when the vet tech asked if she got anything she needed (vitals) which I’m sure she didn’t because our cat was terrified. The vet did not even look at her without the towel completely covering her, prescribed her meds, which they promptly had to end because they MADE her sick, and bam, $260. The vet was in there for a total of about a minute. Then told us we’d have to come back (and pay that again and more likely) two more times if we wanted to take our cat with us to move out of state. We reached out to another vet (not at this clinic) to check her out, especially after the meds made her so sick and had an amazing and kind experience with them.
  • NS
    Nancy Scheel
    Jun 27, 2025
    5.0
    They have always taken care of assortment of pet babies.
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Frequently Asked Questions About VCA Kapolei Animal Hospital

What types of animals does VCA Kapolei Animal Hospital treat?

VCA Kapolei Animal Hospital provides care for cats, dogs, and rabbits.

What are the normal operating hours for VCA Kapolei Animal Hospital?

The hospital is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday and Sunday from 8:00 AM to 6:00 PM.