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Best Buy

4.1
(4466 reviews)

Business Details

478 Alakawa St, Honolulu, HI
96817, United States
(808) 525-7182

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
478 Alakawa St, Honolulu, HI
96817, United States

Hours

Reviews

4.1
4,466 reviews
5 stars
2,231
4 stars
1,178
3 stars
560
2 stars
177
1 star
320
  • EK
    Elizabeth Kim
    5 days ago
    5.0
    This Best Buy is soo attentive! I went here on Black Friday and it was well organized despite the busy chaos! I visited on March 1, 2026 and I was helped by Matt an hour before closing. He was so helpful, knowledgeable and kind! A supreme associate!! Give him a raise!!!
  • AL
    Alan Lai
    Feb 27, 2026
    1.0
    The worst pre order physical game disc. Item will not arrive 5-6 days after launching. While all others already playing it. A PRE ORDER IS NOT QUITE A PRE ORDER WHILE IT DELIVER so slowly unless you are willing to pay for pick up. Totally waste your time and energy of chatting with any online agents and supervisors. Rude and unprofessional.
  • MP
    MC Paul
    Feb 25, 2026
    5.0
    This is the best run Best Buy I have been to in a long time! Well stocked and very friendly staff!
  • CF
    Carol Fukuoka
    Feb 24, 2026
    5.0
    I had the best customer service today . This employee name Hulio. He was very helpful , knowledgeable , patient , answered all my questions ... If I could rate him higher than a 5 I definitely would... That's what it's about taking care of a customer and giving them the best experience.
  • KK
    Kirin
    Jan 30, 2026
    1.0
    The level of incompetence, negligent behaviour, and deflecting of responsibility by this Best Buy store and offsite staff is appalling. Even when explicitly mentioned what needed to be done, nothing of that sort was mentioned on the manager's notes. Similarly, online staff failed to do any better. This type of carelessness is what resulted in 3 to 4 failed re-installation attempts as the 3rd party installers/servicers were left ill-equipped and clueless on the appointment date. The probability of getting the issue resolved through Best Buy is extremely low. On the flip side, after reaching out to LG, an LG technician was capable of diagnosis and resolving the issue in one visit.

Frequently Asked Questions About Best Buy

What are the regular opening hours of Best Buy in Honolulu?

Best Buy in Honolulu is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.

Does Best Buy in Honolulu offer in-store pickup services?

Yes, Best Buy offers in-store pickup so you can buy online and pick up your items directly at the store.

Brand Certified Facts from Best Buy

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Certified March 01, 2026Yext Knowledge Graph
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