RM
Rhys Morgan
Apr 27, 2026
Ive only been a customer for about 3 weeks now. Id like to express how happy I am with the service so far.
The site - its a very clean and tidy site, with tarmac roads for the cars to access the units. I also saw a cleaner on site that was collecting very small amounts of litter around the site 😁 It has a security gate at the front which can be accessed through a fob 24/7... security cameras everywhere which gives peice of mind. They also have a number plate recognisiton system in place which adds to the security measures 🔒
The unit - the units are in new condition, very well situated and presented. Each unit is marked with a number so you can easily find yours! The units have been placed level which reduces the liklihood of anything falling inside. They seem to be treated to reduce/remove the potential of damp/ condensation inside. No visible rush or holes in the units that would compromise security!!
Customer service - you will often see members of the team walking around. They are very welcoming and polite. Easily approachable. They also have on site members of staff available in office hours. Again, easily approachable for any issues you may have.
Price - before subscribing to this site, I did some calling about to different sites around bridgend. By far, Ward Jones were the cheapest for a secure unit and site. Although they were the cheapest by far, you can definitely see, they have not held back financially on the sites security, units or site presentation! 💯
Overall, I am very pleased with the site, security, staff and price. I would highly recommend this site for all your storage needs!! 10🌟
SK
Sharon Kershaw
Apr 21, 2026
Brilliant service and Rhys was great would definitely recommend them for all your storage needs
HIGHLY RECOMMENDED. LOVELY FRIENDLY FAMILY RUN BUSINESS, YET VERY PROFESSIONAL TOO. 24/7 SECURELY GATED ACCESS AND WHOLE SITE COVERED BY CCTV. I WOULDN'T GO ANYWHERE ELSE.
I am very pleased to be able to rate our ongoing highly positive experience with Ward Jones as 5 star !!
From my initial phone contact with Rhys I felt confident in the company's ability to meet my family's needs.
Out storage container is brand new, spacious and easily accessible. It is also less costly than other companies. I mentioned to Rhys that some vehicles were driving too fast around the site and 3 days later a new 10 mph sign was installed. Brilliant Company !!!
AC
Alex Crockett
Mar 4, 2024
I've rented a storage container for a number of years. Great company to deal with. Secure area. Highly accessible.