Thank you to Sam in the Solihull store - she spent 30 minutes helping me to get their eSim to work on my new Motorola Edge 70 phone. The previous day the main 3Mobile tech support team had me on the phone for nearly 2 hours but could not help resolve my issue (not receiving or making calls) telling me to go to my local store. Thanks Sam, you were brilliant! 👌👍
AC
Aglaita Cristina
May 2, 2026
5.0
Amazing shop!
HJ
Harwinder Johal
Apr 8, 2026
1.0
Really disappointing experience with Three.
I was out of my hometown and suddenly had no signal on my SIM, so I contacted live chat for help. I was told to visit a store, and the nearest one was in Solihull. I made the trip and arrived just before 9am, expecting it to open at 9:30 as listed on Google.
By 9:55, the store still hadn’t opened. No sign, no update, nothing.
I wasted my time and petrol making that journey based on incorrect information and poor guidance from customer service. Not happy at all. 08-04-2026
JS
Joel Solomon-John
Apr 8, 2026
5.0
Great customer service from Jake, helped me collect an online order quick and easy in and out within 10 minutes. No pressure upselling just honest conversation regarding benefits with my package & anything I may have missed. Also was greeted by 2 other staff members, great customer service throughout. Thank you.
SC
Sayed Chy
Apr 4, 2026
5.0
Great experience at the Three store. Jay was very friendly and helped me find the best deal quickly. Excellent customer service!
Three offers 5G and Unlimited Data plans, top quality phones, and customer support in telecommunications.
What are the opening hours of the Three store in Solihull?
The store is open Monday to Wednesday, Friday to Saturday from 9:30 AM to 6:00 PM, Thursday from 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Bank holiday hours may vary.
Where is the Three store located in Solihull?
The Three store is located at 23 Touchwood Court, Unit 63, Solihull, B91 3GZ, United Kingdom.
How can I contact the Three store in Solihull?
You can contact the store via phone at +44 121 703 9352 or email at store954.solihullownretail@three.co.uk.
Does the Three store in Solihull accept debit card payments?
Yes, the store accepts debit card payments.
Is in-store shopping available at the Three store in Solihull?
Yes, in-store shopping is available at this location.
Are there any nearby shopping centers close to the Three store in Solihull?
Yes, the Three store is located near Touchwood shopping center, which offers a variety of retail and dining options for customers.
What other notable stores are near the Three store in Solihull?
Nearby stores include Superdry for clothing, JD Sports for sportswear, Next clothing store, and Vodafone UK for telecommunications needs.
Are there dining options near the Three store in Solihull?
Yes, Bella Italia and Ma Potter's bar are nearby dining venues you might enjoy before or after your visit.
Can I visit other speciality shops near the Three store in Solihull?
Yes, you can explore nearby shops such as Ernest Jones jewelry store, Goldsmiths, OFFICE Shoes, and Hawkins Bazaar toy store.
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