Three

Reviews

• MQ

  Miguel Quiroz

  May 18, 2026
  1.0
  Son lo peor de todas las compañias, el 28 de abril hice un contrato para obtener un telefono y hasta el dia de hoy no me lo entregan, 3 semanas en espera. Y voy a la tienda y solo saben decir llama a servicio al cliente. Ellos no pueden solucionarlo. Son unos estafadores
• RA

  Rahel Ahmadi

  May 11, 2026
  1.0
  I’ve been a loyal customer of Three UK for almost 3 years on a business contract, paying my bills on time, so being rejected when trying to upgrade/get a new phone was extremely disappointing. There was no proper explanation or consideration for my history as a long-term customer. It feels like loyalty means nothing. The process was frustrating, impersonal, and left me seriously questioning whether to stay with Three after this experience.
• ML

  Mercedes Álvarez

  Apr 22, 2026
  1.0
  Pésima atención al cliente por parte de SAMUEL. Acudí a la tienda para informarme sobre las tarifas sociales (Social Tariff) y el trato fue humillante. No solo demostró una falta total de conocimiento sobre los productos de su propia empresa, sino que fue extremadamente borde y desagradable, casi le faltaba invitarme a salir del establecimiento. Es una vergüenza que alguien con tan poca gana de trabajar y tan mala educación esté de cara al público. Si no sabe informar, que pregunte a su manager, pero que no trate así a los clientes que buscan ayuda teniendo el no en la boca como respuesta Extremely poor customer service from SAMUEL. I visited the store to ask about Social Tariffs as I am currently on Universal Credit. The treatment I received was humiliating. Not only did he show a complete lack of knowledge about his own company's products, but he was also incredibly rude and dismissive, practically telling me to leave the shop. It is a disgrace that someone with such a bad attitude and zero willingness to help is working in customer service. If he doesn't know the information, he should ask a manager instead of being disrespectful to customers. Management needs to take action.
• EG

  Elvin Garcia

  Apr 20, 2026
  1.0
  I've been without internet for almost a week, and my payments are up to date. I went to the office, and the staff provides terrible service; they have a bad attitude toward customer service.
• MS

  Myles Sutton

  Apr 3, 2026
  1.0
  Very unhelpful! Couldn’t even tell me if a phone was in stock!