Three - Closed

Reviews

• AY

  Alex Y

  Jan 1, 2026
  1.0
  To the management of Three, I am writing this review with extreme anger and disappointment. Two years ago, I purchased a mobile broadband device from your store. Your employee, Sharif, clearly told me that I would NOT need to return the equipment after the contract ended. Now, when I tried to cancel my contract, your online customer service informed me that I MUST return the device, or face a charge. This is nothing short of fraudulent misrepresentation. I do not know who the store manager is at this particular branch, but if you are reading this, you need to seriously reflect on how you train your staff. Allowing employees to give customers false information to make a sale is utterly unprofessional and unethical. In fact, it is deceptive and potentially illegal, as it deliberately misleads consumers. I feel completely cheated. What was promised at the point of sale is now being denied, and I am left dealing with the consequences. This is an unacceptable way to treat customers. Avoid this company if you value honesty and fair treatment.
• AG

  Ant G

  Dec 20, 2025
  5.0
  Really good store, have been in recently to renew my phone contract. They made it super simple & gave me a great deal. Thanks team!
• IA

  Ifti Aminuel

  Apr 29, 2023
  5.0
  I went it the other day to buy an iPhone 14 pro max, there was nice tall gentleman called sharif, he served me, he was really helpful, polite and he was really good. I recommend this store if you looking to get a new phone
• MM

  Matthew Morgan

  May 11, 2019
  5.0
  Stopped in as I needed a SIM for the next few months while I’m in the UK. Julian and his staff were extremely personable and efficient. Thanks for all the advice about London and the courteous service!

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