Three

Reviews

• OK

  OPKAN K

  Feb 1, 2026
  1.0
  0 aftercare. Can't get proof of purchase or any account help in store. Have to phone customer services.
• FY

  Fakirin Yeri

  Jan 29, 2026
  1.0
  Getting a new line or updating an old one is very easy, but for some reason, canceling a line is very, very difficult.
• RP

  Richard Loughlin J P

  Jan 2, 2026
  5.0
  The matter of my phone/internet contract renewal was sorted out to my total satisfaction, along with minor adaptations too my account, WITHIN SEVEN MINUTES. The young Man who achieved this for me is an example of what good efficient customer services SHOULD BE in this day and age.
• CC

  char

  Feb 24, 2024
  1.0
  Very rude and unprofessional staff this one guy in particular had the audacity to argue with me like I was a nobody denying me a service because can't be a man to take pressure he kept making mistakes and acting like he didn't have any knowledge of what his doing last time I went in he refused to assist to me refuse any service I had to get the cops involve and this other girl who had no idea what was going on came from a break and just involved her self and got all in her feelings and shouting I am not helping you out blah blah like a toddler in tantrum anyway I will never step foot in there again I've also made a formal Complaint to three and Ofcom because this is ridiculous you can't pick and choose who to assist when it's your job to give customers the best service and you made the mistake in the first place
• EE

  e_kikuchi

  Oct 25, 2018
  2.0
  店の対応はよく、ショッピングモール内にあるので買い物ついでに立ち寄れて便利。日中そんなに混雑していないのでさほど待たずに利用できます。シムカードは5G 15ポンドと安く、71カ国で利用可能との説明でしたが、データローミング料金が別途かかることを誰も説明してくれませんでした。しかも、スペイン、オランダ、ベルギー、フランスを旅した時にデータローミングをオンにしても繋がらず、スペインのボーダフォンで3.5G 20ユーロで新たなシムカードを買いました。ボーダフォンはEU加盟国内であればデータローミング料金無料で使えてとても便利でした。また、オンラインからのトップアップはイギリス国内に口座がないと出来ないとの事でその都度お店に行かなくてはならず、しかも期限切れ直前にならないとダメだと言われ不便だと感じました。。

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