Three Princes St

Reviews

• AC

  A Clark

  May 8, 2026
  5.0
  Thank you to Cruz, 3 Mobile, Princes St for his advice and support today. Great customer service!
• BN

  Blair NICHOLSON

  Apr 24, 2026
  5.0
  Visited 3 Princes St with a problem on my mobile. Was dealt with by Arene '' Ray '' in a friendly and knowledgeable manner, not only sorting out my problem, but suggesting I change to Three from my present Internet system. Thanks to Ray. Blair Nicholson
• NV

  Nirmal J Varghese

  Mar 9, 2026
  1.0
  Bought a broadband from their store beside this store in the Princess street. They arranged us a broadband connection even when there was no network coverage at my pincode. When I tried to return the broadband, the store was closed forever. So came to this store, a woman said to come on next Thursday. Then when I got there on Thursday, they said it’s only been two weeks, so minimum three weeks is required to cancel a contract. I went there after 4 weeks, waited for half an hour and the store manager just said me to go to web-chat and raise a request to return the broadband. Why all this waste of time and energy? He could’ve told me that when I first went to them. When I asked about that, he complained about my tone and asked not be rude. Weren’t they rude all the time for wasting my time, energy and money? I have two concerns: 1. Why didn’t the first store manager explain to me in prior about no network coverage in my area? 2. Why didn’t the second store manager explain to me that there is a webchat to return rather than wasting my time and money repeatedly asking to come the next week?
• BM

  Beata Werner Mackenzie

  Mar 9, 2026
  5.0
  I visited on 8 March and was served by Aron, who stood out from the very first moment. A fantastic young man with impressive knowledge, impeccable manners, and a genuine respect for his customer. He was extremely attentive, very patient, and clearly passionate about what he does. He answered every question with confidence, warmth, and genuine care. You could tell he takes real pride in his work. Thank you, Aron. Beata Mackenzie
• EE

  Emily

  Jan 9, 2026
  3.0
  Lovely staff however I’ve been sent backwards and forwards from customer services online saying I have to go to the store. Only for the store to say they can’t help, which isn’t the case. Had such a frustrating experience, will be going to a different store to fix my problem

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