Three - Closed

Reviews

• AA

  ayan abdirahman

  May 7, 2026
  5.0
  Spoke with ariane today. she was lovely and helped with all our concerns. she is a top employee as she communicated exceptionally well with my mother who struggled with english. offered the best deals and SHE NEEDS A PAY RISE IMMEDIATELY!!! such a star ✨⭐️✨⭐️
• MS

  Maria Santiago

  May 4, 2026
  1.0
  Very disappointed with Three UK. After cancelling my contract, I was never given clear instructions on how to return my router. When I went to the store on April 25th, the employee showed no initiative to help. I was told I couldn’t return the router there, and instead she used my phone to call customer service and handed it back to me, without staying to assist. During that call, I was told I could return the router in-store. When I returned another day, a different employee again told me I had to post it. She said she didn’t recognise the receipt or the name on it and gave inconsistent explanations. Only after calling the manager and asking me several questions did they finally accept the router. On top of that, all staff remained seated and made no effort to properly assist customers. The lack of communication between teams and poor customer service made this a very frustrating experience. Their internet is also unreliable. Overall, very poor service , I would not recommend.
• NN

  Naveen Nag

  Apr 10, 2026
  5.0
  Kellie is a star, best customer service
• TG

  Tushar gopinath

  Feb 24, 2026
  5.0
  Good staff and very helpful
• RT

  Raviteja Talluri

  Dec 26, 2025
  1.0
  Waste of time not good enough of responding and waiting out side already store opens in time at online offline no response