Got a new phone so helpfull staff very polite there an asset to 3 network
Hope they enjoyed biscuts tks j
LD
Luchith Dilpahan
Jan 20, 2026
5.0
Three Chester provided great service when I obtained my SIM. Staff were friendly, helpful, and explained everything clearly. As a student, I received a nice discount package, which made it even better. Highly recommend for students looking for good deals and excellent customer service.
KG
Katie G
Dec 3, 2022
5.0
Went in store to take out a new contract last week week, Marley was especially lovely, sorted me out and was really friendly. Had a slight issue with the network not transferring my number but the staff sorted me out when I went back in to query this. Really nice approachable store.
The only downside to my visit was the store temperature, as there is no door it was freezing, i felt really sorry for the staff on the shop floor as they were layered up and its not even reached the coldest temperature yet. Not comfortable for customers when taking out a new contract as it isn’t a 5 min visit. Get them some adequate heating!
CM
Chris Morgan
Oct 24, 2018
5.0
Rahul, was exceptionally helpful and very knowledgeable. He listened to my needs and steered me to the phone I needed rather than the phone I thought I wanted. And he was absolutely right. Now the proud owner of an iPhone XS Max and not the lower spec but newer XR. And with unlimited data and the phone unlocked so if I need to change some for a better signal - no problem. Big thumbs up to 3 and the service from Rahul at Chester.
The Three store is located at Grosvenor Centre, Unit 9 Newgate Row, Chester, CH1 1ER, UK.
What are the opening hours of the Three store in Chester?
The store is open Monday to Tuesday, Thursday to Saturday from 09:00 to 17:30, Wednesday from 09:30 to 17:30, and Sunday from 11:00 to 17:00. Note that bank holiday hours may vary.
What kind of products and services does the Three Chester store offer?
The store offers a range of products from 5G and Unlimited Data plans to top quality phones, along with customer support services.
Does the Three Chester store offer in-store shopping and what payment methods are accepted?
Yes, the store offers in-store shopping and accepts debit card payments. Other payment methods like cash only or mobile NFC payments are not accepted.
How can customers contact the Three store in Chester?
Customers can contact the store by phone at +44 1244 320872 or via email at store807.chesterownretail@three.co.uk.
Since when has the Three store been established in Chester?
The Three store has been established since 2006.
Where can I find more information about deals and offers at the Three Chester store?
Visit the Three website at http://www.three.co.uk/ for the latest device and SIM deals.
Are there other mobile phone stores near the Three store in Chester?
Yes, nearby mobile phone stores include Vodafone and T-Mobile, which are useful alternatives for telecommunications services.
What entertainment and shopping options are near the Three store in Chester?
Near the Three store, you can visit the Contemporary Art Space Chester, Grosvenor Shopping Centre, and the HMV Shop for art, shopping, and music needs respectively.
What are some nearby places where I can relax or have a meal when visiting the Three store in Chester?
Nearby options include The Arkle Bar and Lounge, Grosvenor Hotel and Spa, and Afternoon Tea restaurant and beer garden for food and relaxation.
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