Cell Phone StoreCell Phone Accessory StoreTelecommunications Service ProviderTelephone CompanyThree
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Your nearest store is 1 Commercial Road
This Three store has treated my friend and me poorly on multiple occasions, and the pattern is hard to ignore. Based on our repeated experiences and other reviews, the service here appears consistently dismissive and unhelpful, particularly towards customers with dark skin.
I went in to replace a lost SIM after being directed there by the online system. I was asked to bring my passport, then told the next day that it wasn’t valid and sent away again, despite explaining I had already tried online. Staff refused to listen, offered no support, and asked me to leave at closing time without resolving anything.
Very disappointing customer service. Staff need proper training in both professionalism and respect.
MM
Michael Myatt
Sep 22, 2024
1.0
Contacted this place to return an item as it's not fit for purpose. When I called the store, the gentleman was so rude down the phone at me and laughed , told me they would not refund me the item, but I couldn't exchange it for an upgrade. I will take my purchase to a different store as I will not go back to this store ever due to my bad experience. I think this company should review their training on customer service.
What products and services does Three at 37 Commercial Road offer?
Three offers 5G and Unlimited Data plans, top quality phones, and support for telecommunications needs.
What are the regular opening hours for Three in Bournemouth II?
Three is open from 9:00 AM to 5:30 PM Monday, Tuesday, Thursday, Friday, and Saturday; 9:30 AM to 5:30 PM on Wednesday; and 10:30 AM to 4:30 PM on Sunday.
Does Three accept contactless or mobile NFC payments?
Three accepts debit card payments but does not support mobile NFC payments.
Are there any special notes regarding Three’s bank holiday hours?
Bank holiday hours may vary at Three, so it's advised to check ahead on such days.
Can customers shop in-store at Three on Commercial Road?
Yes, Three offers in-store shopping for customers.
How can I contact Three's Bournemouth II store via email or phone?
You can email store896.bournemouthiiownretail@three.co.uk or call +44 1202 316272 for inquiries.
Where can I find Three’s Bournemouth II store online?
You can visit their page at https://locator.three.co.uk/south/bournemouth/37-commercial-road or their Facebook page at https://www.facebook.com/ThreeUK.
What nearby places can customers visit before or after shopping at Three?
Customers can visit nearby locations such as Greggs for bakery and coffee, Flying Tiger Copenhagen for gifts and retail, and Remede Clinic UK for skin care and beauty treatments.
Are there other mobile phone stores near the Three store at 37 Commercial Road?
Yes, nearby mobile phone stores include Virgin Media Store, Dixons Carphone, IMobile Bournemouth, The Carphone Warehouse Ltd., and Phone Solutions.
What amenities nearby might be useful for customers visiting Three?
Customers can find nearby banks like Santander and HSBC Bournemouth Town Centre, parking at National Car Parks, and fitness options like PureGym Bournemouth The Triangle.
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