We recommend avoiding this particular store, especially when seeking assistance from Sam, as he appeared to be quite confused with the tasks he was undertaking, which unfortunately led to errors in my contracts. You might find it more beneficial to contact customer service over the phone, as they tend to be more helpful than the in-store staff. The store manager, in particular, seemed rather arrogant, and the customer service I received was among the worst I've experienced, despite being a loyal customer for the past ten years. I was simply trying to change numbers and upgrade my price plan, but I was made to visit the store three times with false promises that the numbers would be swapped over, which ultimately did not happen.
Please ensure the staff is properly managed.
The store manager should actively support team members when they encounter challenges. I can't remember the managers name is would have mentioned it.
RF
RF Furlan
Apr 28, 2026
5.0
Great customer service from Elisha!
Thank you
DM
Dom Mullett
Aug 15, 2022
5.0
Very helpful staff, put me at ease straight away and very friendly too, good relaxing atmosphere came across as well, good vibe, I will be back.
Three Bolton II offers 5G and Unlimited Data plans, top quality phones, and customer support for their telecommunications products.
What are the opening hours of Three Bolton II?
The store is open Monday, Tuesday, Thursday, Friday, and Saturday from 09:00 to 17:30, Wednesday from 09:30 to 17:30, and Sunday from 11:00 to 16:00. Bank holiday hours may vary.
Where is Three Bolton II located?
Three Bolton II is located at 65 Deansgate, Bolton, BL1 1HQ, United Kingdom.
How can I contact Three Bolton II by phone or email?
You can call Three Bolton II at +44 1204 386959 or email them at store895.boltoniiownretail@three.co.uk.
Does Three Bolton II accept debit card payments?
Yes, Three Bolton II accepts debit card payments but does not accept cash-only or mobile NFC payments.
Does Three Bolton II offer in-store shopping or delivery services?
Three Bolton II offers in-store shopping but does not provide delivery, same-day delivery, curbside pickup, or in-store pickup services.
What social media channels does Three Bolton II have?
You can find Three Bolton II on Facebook at ThreeUKBolton1, Instagram under the handle 'threeuk', and Twitter under the handle 'ThreeUK'.
What is the website for Three Bolton II for device and SIM deals?
Visit https://locator.three.co.uk/north/bolton/65-deansgate or http://www.three.co.uk/ for device and SIM deals.
What nearby food places are convenient for customers visiting Three Bolton II?
Nearby food options include Caffè Nero coffee shops, Subway sandwich shop, Poundbakery cafe, and Greggs bakery. These spots are great for grabbing a coffee or a meal before or after your visit.
Which nearby telecommunications stores could customers compare with Three Bolton II?
Customers can find Vodafone, EE, Carphone Warehouse, and Phones 4u nearby, providing additional choices for mobile phones and telecommunications services in the area.
What nearby attractions or activities can customers visit around Three Bolton II?
Nearby attractions include the Fred Dibnah Statue and fountain, Summit Leisure Management amusement park, and Shaws Amusements, offering fun activities before or after shopping at Three Bolton II.
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