NW
Nikki Wetherill
Jul 10, 2026
Used Scott for window repairs at the end of 2025 and the work itself was good. Since then, communication has completely stopped. I messaged in December about a follow-up matter — no reply, but it wasn't urgent so I let it go. Recently I had two more window repair jobs and tried reaching out again: two WhatsApp messages and a phone call, all unanswered. I confirmed the number matches what's listed online, so this doesn't seem like a wrong-number issue.
As landlords, we rely on contractors who respond, even just to say they're busy or can't take the job. Going silent on a returning customer with paying work isn't how you keep a business relationship. We've had to take our repairs elsewhere.
2 stars — good work when it happened, but unreliable and unreachable since.
DH
Darren Hayward
Apr 29, 2026
Great job - several replacement panes required following a house move, 3 weeks from first contact to installed - no mess, no fuss, no jargon and no unrequired comms, just got on with the job - cheers Scott!
Fantastic service replacing the misted window pane in my bay window. Had a quote within a day and the new pane fitted a few days later. Scott is very professional, quick and tidy. Would highly recommend!
JC
Julie Cowdery
Sep 22, 2023
Misty windows came out and repaired my double glazed windows. They were professional and did a really good job. Thank you
CS
catherine stagg
Feb 24, 2022
I repeatedly asked for a quote for a simple job of replacing my letterbox but never got it. So had to look elsewhere and there's not many businesses in Swindon who do this job.