Pricklewell Cattery

Reviews

• CS

  Chloe Smith

  Apr 10, 2026
  5.0
  We’ve just recently used this cattery, the cats were picked up from there today (10/4/26) having been there since the 2/4/26. What a fantastic cattery, cats were well looked after, staff were very lovely and it’s a gorgeous place. We will be booking them in again, very happy and the cats have come back home very happy too. Thank you for looking after our babies, Bobby and Tilly 🐾
• CH

  Claire Humphries

  Feb 28, 2025
  1.0
  Update in response to owner. Yes I did get my deposit back for Easter but not for March despite calling to cancel almost three weeks in advance. You didn’t even bother to cancel the booking so obviously didn’t loose out. Also very judgmental about me rehoming my kitten. I did explain on the phone that my partner had a severe allergy to him so you made a stressful situation even worse. It’s a shame as we are looking at getting a hyper allergenic cat in the future and would have still used this Cattery if things had been different. Please be aware you will struggle to get your deposit back even if you give over two months notice. I booked my new kitten in for two weeks at the start of March and for four days over Easter at the end of April. Unfortunately we had to rehome the kitten due to very sad circumstances the middle of February. I called to explain and was told I wouldn’t receive my £50 deposit back for March but I would for Easter. Two days later I called as still hadn’t received Easter deposit back. I was told on the phone it would be done later that evening. The following evening I still hadn’t received it and instead received a text to say refunding wouldn’t be possible as all deposits non refundable and this was stated on the booking form. I found the booking form and it clearly didn’t state this. When I questioned this I was told I had an old form, well that was the form I was given! To cut a long story short I did finally receive the £50 Easter deposit back but was all very stressful on top of a very sad situation. To top it off I was called just before the March booking asking for final balance so the March booking obviously hadn’t been cancelled by the owner. Obviously not a very busy time of year as they didn’t rush to cancel the booking and feel they kept the March deposit unfairly. I feel this business very unprofessional. When I reminded them I had cancelled the booking, their only response was to slam the phone down.
• SW

  steve Wright

  May 23, 2021
  4.0
  Very good 👍
• CB

  Charlie Birch

  Sep 11, 2018
  5.0
  We have been very happy to leave our two cats at Pricklewell as the facilities are excellent.
• SH

  Stacey-Marie Heward

  Feb 24, 2017
  5.0
  I kept one of my horses at this location for a while & it's extremely secure. The owner was brilliant, especially when my horse was ill, they couldn't have been any more helpful. They're always very friendly & talkative I'd definitely recommend this location.