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Fancy Floors

4.6
(37 reviews)

Business Details

361 Staines Rd West, Ashford, SRY
TW15 1RP, United Kingdom
+44 1784 420230
http://www.fancyfloors.co.uk/

About

Carpet ShopsWood, Timber & Laminate FlooringVinyl Flooring

Location

Fancy Floors
361 Staines Rd West, Ashford, SRY
TW15 1RP, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

4.6
37 reviews
5 stars
33
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • PM
    Paul Meadows
    Mar 1, 2026
    5.0
    Very smooth experience from beginning to end. Great service and nothing too much trouble, happy to recommend
  • LC
    Liam Curley
    Nov 14, 2024
    1.0
    Recently fitted vinyl. Fitter slammed kitchen door in a petulant way after asking him a question. Took nearly a month to fit after paying. Never again.
  • JK
    Jennifer King
    Oct 22, 2024
    1.0
    I had vinyl fitted on Monday 21st October . Never took old vinyl flooring up before putting down new included it in charge . Never put silicone round areas which would inhibit moisture I had to ask them to do it even though it was included in price . I was advised to do it myself . Beading would not sit properly gap underneath advised to put silicone in which would make it look tacky . Bearing loose not even glued on . Waste was left I had to tell them to take it .I paid a deposit I was asked to pay balance he said he would knock off £5 for not taking up vinyl . When I said I’ll pay later with bank details he said “ we sort it out right here right now “ said he would rip up vinyl I said old vinyl he said new his attitude was not pleasant . He had to go and get silicone as fitter had none ( so no intention of sealing areas even though price was in quote) I am a carer to a severely disabled husband The job was not done to a high standard . I will never use this retailer again . He does not know how to treat customers or run his business.
  • JB
    Janette Barber
    Aug 25, 2023
    5.0
    Thank you for the exceptional customer service and great quality floor covering at a discount price in February 2020. The gentleman who served me was very helpful and found me a top quality remnant, he cut it to the size I needed, then carried it to my car. The customer service was wonderful.

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