IB
Ian Bradbury
Feb 11, 2026
Excellent communication and service.The whole team were extremely professional and the work was carried out to a high standard.We are very pleased.
RD
Rob and Sue Dempster
Jan 21, 2026
Septic tank replacement with PackageTreatment Plant
Below Ground Solutions provided excellent service throughout the process, providing timely advice and information prior to the treatment plant installation.
The installation itself took place between 12/01/2026 and 21/01/2026, with work taking place during some very poor weather conditions. The installation team were excellent, always polite, punctual and provided relevant information as required and they did an excellent job in installing the treatment plant even with restricted access for tools. Access for ground plant and treatment plant had to be arranged through a neighbouring property, requiring removal/refitting of fence panels.
Team also undertook a CCTV survey on existing drain field and confirmed that this was clear and operational and suitable for re-use, following repairs to one blocked junction.
The team took care with our and neighbours gardens, given the very wet conditions, using boards wherever possible to minimise damage to lawned areas and provided grading and landscaping of areas disturbed by the works taking place at the end of the job.
Overall we were very impressed with the work done by the whole BGS team and especially the individuals involved in the installation phase and would recommend this company.
Great company to work with, good communication throughout and turned up on time. Neat, pleasant and professional
TS
Team RJ Sherborne
Nov 29, 2023
All great and Dan a nice chap to deal with.
Our old septic tank no longer complied with regulations meaning we either had to have a new system fitted or go on the mains.
Over the past few years I have contacted a number of companies. Without exception all have been "difficult" with sky high quotations and often charges for the initial survey. (I soon realized this was a tricky job which busy companies were not keen to take on.)
Then a stumbled upon Below Ground Solutions and everything changed. We got a rapid response and site visit, with a survey conducted and a full explanation as to how the job would be undertaken there and then. A quote followed a day or so later which was substantially below anything else we had received.
All the paperwork with the water companies and highways authorities were dealt with for me, although I was kept in the loop throughout.
The work was scheduled and on cue the team turned up, and cracked on with the job. It took exactly the amount of time they had predicted and unforeseen problems along the way were dealt with rapidly and not allowed to hold up the process.
We even got a refund for remedial works that weren't needed.
I could not possibly recommend Below Ground Solutions highly enough. Many thanks to all the team.