This profile is uncertified and using publicly sourced data
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Business Details
About
Cell Phone Repair ShopCell Phone Accessory StoreCell Phone StoreComputer Accessories StoreComputer Repair ServiceWholesaler
Established since 1999, we were the first Mobile Phone Repair Shop opened in Sunderland.
The Phone Shop prides itself on providing the highest quality products at the most affordable price.
Specialising in same day mobile phone repair.
All repairs are done in house, with the best quality parts.
Our experienced technicians specialise in iPhone, Samsung and Huawei repairs.
We have a NO FIX, NO FEE policy on all repairs
We also sell a wide range of new and used Samsung, Huawei and iPhone mobile phones in store
We stock a huge range of Mobile Phone and PC accessories
All major credit and debit cards accepted
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.