New Home Blinds

Reviews

• BC

  bruce crowley

  Aug 2, 2026
  1.0
  If I could offer less than 1 star I would. We have been waiting 24 weeks for our curtains to be installed. 5 weeks ago mike had to come and do a remeasure!! Communication is awful. We get blanked, we get Spun a tall tail. There always someone away, I’ll or injured. This is by far the worst company I’ve ever done business with. I had to give them formal notice of making time of the essence for a drop dead install date of the 10-08 failing this they will be reported as contract as fundamentally breached. New Home Blinds will be reported for poor performance and breach of code to both the British Blind and Shutter Association (BBSA) and the Furniture & Home Improvement Ombudsman (FHIO). If you’re having the same problems I suggest you do the same.
• KH

  Katie Hipwell

  Jul 17, 2026
  1.0
  I had my blinds fitted 9 months ago and gave a 5 star review unfortunately I have seen another side to this company. In May I contacted Mike the owner as I had an issue with the blinds, I have it confirmed independently that there’s a problem I have contacted Mike constantly for 8 weeks but nothing has been done. Like everyone else I either get ignored or false promises to diarise to sort and nothing gets done. I am no further forward and have broken blinds I spent a lot of money and paid on time. I gave mike the benefit of time as he was short staffed but he has taken advantage of this as he’s still able to go about to gain new quotes but can’t help his customers once they’ve paid. Upset, frustrated and disappointed is an understatement.
• AE

  Alejandra Edwards

  Jul 12, 2026
  1.0
  If I could give it Zero stars I would. Trust my I NEVER do reviews this is MY FIRST ONE but I’m just so angry with this company! Mike, the owner, has shown me that customer service is clearly not a priority. Once you’ve paid, getting any issues resolved is an uphill battle. The blinds are poor quality. They started breaking in less than a year, and one even had a hole in it during installation. I was told, “We’ll order you a new one,” but that replacement never arrived. Surprise surprise What has been even more frustrating is the complete lack of communication. I have messaged Mike countless times. He reads my messages, responds with excuses, or simply ignores me altogether. Being repeatedly dismissed and left without a resolution is disrespectful and completely unacceptable. I wasted my time, my money, and a lot of unnecessary stress dealing with this company. Based on my experience, I would not recommend them to anyone. If you value your money, your time, and being treated with basic respect as a customer, I would strongly advise looking elsewhere. He will paint you a picture that will never be delivered.
• AA

  Alaveenliz

  Jul 4, 2026
  1.0
  Blinds fitted, one of them broken, they did not say anything just fitted it. The other is snug so scrapes the wall. Another has bits missing so poor install and still had the nerve to put signage up to promote his shoddy work. Yes i have called them loads of times since May 3rd, his worker had an accident, he moved office, blinds got delivered to his old office , was ordering new ones, all while still visiting potential clients to get more business. Site supervisor got i contact with him and he called me straight away to assure me he would get it done last week. No invoice provided shoddy work which i must add os nor complete . All these excuses and the one he failed to share was that he was on holiday. Needless to say 3 months later still waiting and £900 down . Apply caution.
• JH

  James Henry

  May 1, 2026
  5.0
  Fantastic company, friendly helpful and extremely happy with our blinds 👍