SC
Stuart Chadwick
Jun 29, 2026
The NB Electrical team recently completed an installation of panels, battery, gateway and other bits to our new home. This was further complicated because the voltage in our area was very high so we had to also have an optimiser fitted to step down the voltage.
Throughout the installation, from design, selection, ordering, DNO paperwork, installation and dealing with any teething issues, Nick and the team were truly brilliant. They answered all my questions and really helped me understand the process, the next steps, timelines etc.
Yes, we hit a problem with the grid once the kit was installed and turned on, but Nick was able to quickly diagnose and come up with the next steps and options to address it - note that this was outside their control and related to the local grid under control of the DNO.
Over the course of a few days, we had a few different engineers to work on our system and all of them were pleasant, enthusiastic and clearly knowledgeable - they were great to deal with and gave us great confidence.
We now have a system which works brilliantly, has run on and off the grid for extended periods and has seen our grid consumption plummet, albeit in sunny summer days! We've had solar systems before, but the SigEnergy system recommended by Nick and duly installed is a class above that old system...and we thought that system was very decent!
Great kit, great team, very happy.