I really have had a terrible experience with this practice. Not only does my back hurt a lot worse after multiple sessions, but they tried to charge me £50 for missing a session, even though I had a genuine reason! To do this when people have things going on, at a time when the cost of living is where it is, is an absolute disgrace. They’ve forced me into a position where I’ve now got to find another chiropractor, start all over again, and try and explain what’s wrong with me even though I don’t even know because it was caused by the sessions at this practice! Not to mention the absolute salty attitude of the receptionist who is dealing with not only myself, but other people in pain and quite frankly should have a bit more compassion. Would kindly recommend you avoid this practice if you want to be dealt with competently.
DS
David Smith
Apr 30, 2026
I really have had a horrible experience with this practice. Not only does my back feel actually worse than when I started treatment, but they tried to charge me £50 for not showing up, even though I had a genuine reason! Then the receptionist (with a very salty attitude!) tried saying that we could negotiate, proceeded to book me an appointment, to then ring me back and say that the charge will be imposed. Even though I was never made aware of this policy! Now I’m going to have to find another practice, start all over again, mid treatment! Would recommend you avoid this practice.
Jon explained every step of the way what he was doing and why in a way i could understand
I cannot recommend Jon enough. He has been great to work with. He has helped me with his methods and made me feel very comfortable, as I am a very anxious person who had never been to a Chiropractor before. He is so knowledgeable and really cares about his craft and clients. I really enjoyed my sessions with Jon. Thank you.
EDIT: I also wanted to praise the woman on reception who I see on a Wednesday. She is a very friendly and nice person.
-Michael