Trisec Ltd

Reviews

• A

  过客

  3 days ago
  5.0
  Mark is very professional. Help us fit fire alarm. the fire alarm detect the smoking on time and raised the alarm. company called me directly and I arrived warehouse on time . Mark's job so good that save our warehouse and save all team member's job. thank you Mark
• GL

  Gordon Leask

  Dec 10, 2020
  5.0
  Fab
• LS

  Luke Sheppard

  Oct 2, 2020
  5.0
  I feel the need to inform you all of how delighted my wife and I with the service Trisec has provided us with. Right from the off, the lovely lady on reception (I'm so sorry I didn't take your name down) was incredibly understanding and really wanted to help with our enquiry. One of our sensors was tripping the alarm in the middle of the night, every night, and so my wife called to report the problem. The receptionist advised that we'd be waiting approximately 10 days for an engineer to visit but would take our contact details down and would be in touch if there were any cancellations before this date. The alarm went off again that night and I contacted the receptionist again to ask if an Engineer could help us turn the faulty sensor off so that we wouldn't be disturbed in the night. Sure enough less than an hour later, an engineer called and guided us through the process to disable the system so that the alarm wouldn't sound, fantastic news. Two days on we received another call from the receptionist to say that she had somebody available to come and rectify the issue, 7 days before the initial estimated arrival date. We can't thank you enough for what you've done. During this uncertain period we expected longer waiting times but the service from Trisec and everybody involved has been exceptional. We'll recommend you to anybody! Mr & Mrs Sheppard
• JB

  Johnny B

  Oct 6, 2018
  5.0
  Good tidy job from James, even took away the old battery.
• LK

  Lucy Kisiel

  Jul 10, 2017
  1.0
  Don't expect any customer service over the phone. Heaven forbid they can be helpful or interested in new business! An absolute disgusting attitude to potential customers.