GK
Georgia Knights
Aug 21, 2025
Had Paul and Dave come look at our low pressure issue today. Friendly guys who were very helpful and done a terrific job.
EM
Elton Machado
Mar 4, 2025
Unfortunately, the engineer who visited us was not kind and seemed least bothered about trying anything. It appears he prefers to fix only simple issues. He was sent by HomeServe and more focused on denying to fix it. He mentioned the need to remove tiles and back panels. However, my neighbors had a similar problem and didn't have to remove them. There seems to be a complete knowledge gap.
RC
Rachel Crowe
Aug 16, 2024
Dave and Kevin from Woolco UK Ltd. (subcontracted to HomeServe) came out to find and repair a leak which was somewhere between the water meter and the house. Considering it was a small inconsistent leak, there are three outside taps, the house and the garage that all come off the mains pipe, I really didn't think they would find it. Not only did they find and repair two small leaks, they were courteous, good humoured, patient with my many questions and kept me informed the whole time. Brilliant service and really lovely guys; I highly recommend them.
MM
Margaret Marvell
Nov 12, 2020
Dean telephoned to say he would be with us within an hour and he was . Within minutes he located a manhole that must have been buried for 29/30 years— once the soil and plants were removed from the area and the cover removed it was obvious where the blockage was . No amount of rodding under the other cover would have removed the problem . Thank you Dean .
SB
suzanne budden
Jul 23, 2015
Absolutely the worst plumbers we have ever used. The telephone staff are so rude and they don't turn up when promised.They turned up at 11-30 one night after phoning at 9-30 in the morning. They were booked through homeserve again today and still haven't turned up. We were promised between 12 and 5 .It's now 7 o'clock and have just been told they may get here in a couple of hours but they can't promise.This job was booked last week ! Also the girl in the office lied because she said men don't answer the phone.My husband spoke to a man yesterday and I spoke to Rob today to find out what was going on !