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Norfolk Garage Ltd

4.1
(369 reviews)

Business Details

+44 1603 219102
https://www.norfolkautos-ltd.co.uk/

About

Used TyresGarage ServicesBrakes & ClutchesCar Air ConditioningCar BrakesCar DiagnosticsCar ServicingMot TestingTyre FittingMobile Mechanics

Location

Norfolk Garage Ltd
1f Guardian Road Industrial Estate, Norwich, NFK
NR5 8PF, United Kingdom

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 4:00 PM

Reviews

4.1
369 reviews
5 stars
267
4 stars
19
3 stars
11
2 stars
7
1 star
65
  • HM
    Harry Martin
    Sep 16, 2026
    5.0
    These guys are absolutely outstanding! I have used this garage a few times now and always very friendly service very good on price and their work is next to none high standards top notch! I called them on Monday cos my cambelt needed replacing they booked me straight in for Wednesday the same week and also changed the alternator belt for free as it was very bad and needed replacing! I highly recommend this garage you will not be disappointed!
  • SM
    Savas Metohu
    Sep 8, 2026
    5.0
    Very good prices came in for a full service and done the job very quick and 100%correct and they advised me on two rear tires very price a guy called Lewis done them very perfect 100% coming back
  • JS
    james sharp
    Aug 19, 2026
    5.0
    Always use this garage amazing sorted my car out time and time again back there tomorrow
  • SM
    Shaun Machin
    Aug 19, 2026
    5.0
    Can not fault these guys!!! Took my car in at short notice to do a wheel bearing! Did a fantastic job and stuck to the original quote even though they had to do a lot more work as the bearing was seized solid! Would recommend, thanks guys!!! 👍
  • PS
    Prashanth Shenkesi
    Aug 14, 2026
    1.0
    ⚠️ Very disappointing MOT experience You might wonder why I’m posting this almost a year later. Honestly, I didn’t bother writing a review at the time. But recently, something reminded me of this experience, and it brought back how disappointed and uncomfortable I felt that day. I felt it was finally worth sharing so other people can be careful. I took my 2015 Ford Focus to Norfolk Garage Ltd for an MOT in August 2025. * 🔧 Before the MOT, I was told the car needed several repairs. * 💷 I explained that I had already spent a lot on the car and £300 was my maximum budget. * 📋 I was later presented with a £520 bill. * ⚠️ I was charged £60 for the tyre-pressure warning and £60 for the engine warning light. When I asked whether the engine issue had actually been repaired, I was told the warning light had simply been cleared/reset. * ❓ As someone without much mechanical knowledge, I was left questioning what work had actually been carried out and whether all the recommended repairs were necessary. * 😡 When I politely questioned the bill and asked if they could reduce it, the employee became very rude and shouted at me. I trusted their professional assessment, but I left feeling extremely disappointed and that I had not been treated fairly. 👉 My advice: always ask for a detailed written quotation, confirm exactly what work is being carried out, and get a second opinion before authorising major repairs. I personally would not use this garage again for an MOT or major repairs.

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