Digital Phone Company Fakenham opened on 3rd May 2023, the companies 10th store in East Anglia. The business commenced trading in 1994 and is East Anglia’s longest established and largest independent mobile phone retailer in the region.
Throughout our history we have been locally owned and managed and we remain a family-owned business to this day. We have a long-standing strong relationship with Vodafone and are a Vodafone Specialist Partner; able to offer customers our own deals utilising their world leading 5G network.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.