Ordering was fairly straightforward, but no digital receipt outside of PayPal.
Be very careful when buying as there's a 20% restocking fee with returns, as well as no automated/simple return process.
JM
John McKenna
Oct 26, 2024
Not a good experience. The design wasn't good and would have left the machine running at too high a capacity. I had to upgrade the machine based on my own calculations after realising something wasn't right. This was confirmed after speaking with multiple other companies, The installer they recommended was not good. I had to source another company to finish what they started. No aftercare once you have paid for products, they just don't want to know.
If you are carrying out a self build and aren't sure about heat recovery I would avoid, there are better companies out there.
LH
Lynda Hawthorne
Feb 17, 2023
Very professional from start to finish, with the help of Jordan it made the process seamless, will definitely recommend your services.
Best service around. From first contact to completion David was brilliant and talked me through every step of the purchase. 100% recommend to anyone
GL
Gordon Littlejohn
Jan 18, 2021
Spoke with them on the phone and they were super helpful and knowledgeable. Took the time to make sure I was getting the right stuff for my DIY needs. Sadly due to coivd shipping times were too long for my needs but my dumb self hit order instead of cancelling and thanks to PayPal it went through instantly. Thankfully their excellent customer service came into play again and they were able to cancel it for me without issue. Disappointed I couldn't use them but highly recommend you do.