Diamonds Restoration

Reviews

• AM

  Andrew Millner

  Jun 30, 2026
  5.0
  My mother had bought a very expensive 3 peice suite from a reputable shop. But after a few weeks lots of defects were noticed so I contacted the manufacturer for a refund but was getting nowhere. Then I got in touch with Simon at Diamonds Restoration he visited my Mother's house did a thorough examination of the defects then sent me a detailed report which i sent to the manufacturer and within about six weeks my mother was issued a full refund. I think if I'd not got in touch with Simon she'd have been stuck with a badly defective suite and been nearly £10000 poorer. I can't thank Simon enough and would recommend Diamond Restorations 100% 👌
• MH

  Malcolm Hall

  Jun 27, 2026
  5.0
  Purchased suite and had major issues within the first year, had many arguments with suppliers with no satisfactory response. Diamonds restoration gave an independent report on the suite and from then on everything changed. Suppliers have accepted liability and we are now awaiting a full refund. All thanks to this company, can't thank them enough
• PS

  parul singh

  Oct 7, 2024
  5.0
  Absolutely good at his job. He gave me the right advice on how to talk to the Furniture Village and how to negotiate with them and the Finance company. Our couch delivered was not of good quality and we asked Diamond for the report. The report created by the FV specialist mentioned that there is no fault in the suite. However, we challenged it by submitting Diamond's report. We finally got the full refund.
• SB

  Sharon Berry

  Aug 23, 2023
  5.0
  Diamond did a report for my neighbour who is elderly and had issues with the company he bought his sofas from. We were advised to go with an independent technician after so much hassle. We spoke to diamond and he was absolutely amazing and very professional in his field of expertise. He is also very polite and understanding. We received the report and have now been fully refunded for the faulty sofas. I'm grateful to diamond for all he has done for my elderly neighbour. Would more than highly recommend him to anyone.