CeX

Reviews

• HO

  Honey Osborne

  Jun 7, 2026
  1.0
  Never met a ruder staff member in my life, lady with brown hair and glasses (wouldn’t give me her name when I asked) had the snottiest attitude ever, as soon as we walked in brining: computers, dvds, cds and 2 Xbox’s. Told me I didn’t need to have attitude when I told them I would show them my online banking to prove my identity as I didn’t have my id. Would definitely not recommend to go in there and shows a lot that she’s working in CEX 🤣
• RK

  Robert Kotlar

  Jun 6, 2026
  5.0
  Good stuff
• DB

  Daniel Blackburn

  May 20, 2026
  1.0
  I get your staff have to deal with rude and difficult customers on a daily basis, but not all of us are like that so it was a surprise that right off the bat the person serving me was disinterested, combative, accusatory and just plain rude. "Why have you waited nearly 30 days to return this?" is a question I never expected to be asked with such vehemence and accusation. Frankly it doesn't matter, I don't have to justify myself to you, there's the receipt and there's the item in perfect condition. The reality is if he bothered to look at me he would have seen I had two new born twins with me, so there's your answer. He refused the return saying I only had two days to return it as it wasn't faulty. I asked where it said that, and he pointed to a note on the counter top with a look of disdain (sidenote... I do not personally have a CEX counter top at home so yea that's why I didn't know). Zero compassion or interest in helping me out. Disgusting customer service, shall not be returning to that branch which is a shame as the last time I was there, my 2 year old and I were served by a lovely woman.
• YM

  Yvonne Mcnamara

  Mar 25, 2026
  3.0
  The shop is a very tight squeeze to get round especially if you have a pram or wheelchair. However the staff a lovey and very helpful with any questions I have had its a shame they moved shops to somewhere so small.
• RW

  Ronald Walkin

  Mar 1, 2026
  1.0
  Ok so I bought only fools ad horses complete collection on dvd 30 pound a month only started to watch it today and they are four discs missing thank you cex

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