CeX

Reviews

• TA

  T 4 A

  2 days ago
  5.0
  Amelia is a good worker at cex very calm and friendly
• AA

  Asim Abbas

  Feb 24, 2026
  1.0
  NEVER again. This is hands down the worst CeX store I’ve ever stepped into. The staff are not just unhelpful — they’re outright incompetent and seem determined to create problems where none exist. I brought in a perfectly good tablet and laptop to trade. The so-called “tester” suddenly claimed my tablet was bent — something that clearly wasn’t an issue before it went behind their counter. Then they tried handing my laptop back with a reset error, despite me giving them a fully working device. How does a working machine go in and come out faulty? It honestly feels like they either don’t know what they’re doing or they’re deliberately looking for excuses to knock down value or reject items. Zero professionalism, zero accountability, and absolutely no trust. Avoid this place unless you enjoy wasting your time and risking your devices.
• LG

  Leeroy Graham

  Jan 13, 2026
  1.0
  Do not buy from this company (Luton branch). I brought a mobile phone from them. The phone had a fault and would not connect to any wifi. I took the phone back, they ran "TESTS" on and told me there was nothing wrong with the phone and would not refund. (This is two days after buying the phone and with receipt) I ask if i make a video showin the actual faults would you refund? No was the answer. Two days later my friend takes said phone in and they run "TESTS" again. All of a sudden they can find the faults, the same faults that was there two days ago! They was still reluctant to hand back the refund money. These people are crooks. Do not buy from them... you will have nothing but trouble... you have been warned!
• AB

  alex B

  Mar 23, 2019
  4.0
  Good place, good staff
• JF

  John Fludgate

  Sep 19, 2018
  5.0
  Every time i visit, heavy bloody meta music l playing loud. Not today ( manager nust be day off ) No queue to join so straight to desk. Purchased 2 ps4 games. Transaction under 1 minute. It was a Wednesday early afternoon tho. NOW if we was talking a Saturday after 11am well, it wouldn't be so praising !!

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