NHS GP Hazeldene Medical Centre

Reviews

• NT

  Neha Tripathi

  Jun 18, 2026
  1.0
  I have rarely given a negative review to anyone but this is one such place which makes me shiver the moment I am assigned to visit. Miss R Desai from this place is not just extremely rude but highly insensitive to others health conditions. I visited for my ear pain(though almost notified her a couple of times that I have throat pain as well), she not only dismissed it, but picked up a sort of a fighting. I am too shaken by this incident and vow to never ever visit the center if she gets assigned to me for any checkup. While the pain was still there, I tried explaining her everything very softly but she, on the other hand, mocks and asks if I am in my senses. Not at all expected from a health care professional. 👎
• AA

  Alia

  Jun 9, 2026
  4.0
  Neat surgery, with a welcoming staff. Despite some communication issues with their staff I think they are doing a good job which has to be appreciated while urging them to do better. Most patients don’t know what is required of them so it will be better to give them all necessary information on call before appointment day to avoid disruption in treatment. Thanks
• AR

  Anna Romano

  Jun 8, 2026
  1.0
  Arrived 15 minutes late to my appointment because stuck in a bus in heavy traffic. I have called to let them know about my delay, once arrived they refused to accept me and just told me to go back home and wait for someone to call me back and reschedule the appointment. I have to say as well that they are not able to gave you not a date neither a slot time when they will attempt to call you and as well they specify that if you get the call you get an appointment otherwise they are not going to reattempt to cal you. At some point they say....what a joke. So waste of time, work permission and not consideration of external factor, it's raining heavily
• NS

  Nico Salard

  Apr 25, 2026
  1.0
  I've been calling for a week about severe back pain, and they've been directing me to a website called Anima. Yesterday was my seventh day calling while sick, and the receptionist gave me the option of waiting 13 days to get my sick note. I'm now in trouble with my employer because of their terrible service.
• SA

  Sunita Ambaliya

  Apr 15, 2026
  1.0
  One of the worst customer service. Every time when we call they just suggest go to E & A. Never they give me appointment. If you are not interested to do patient service, why you have to be GP. Even when I am pregnant. They not give me appointment directly referred me to hospital. If I get option I will give them 0 star not 1. I don’t know why you get GP license.