NHS GP Hazeldene Medical Centre

Reviews

• UF

  Ud Fadel

  2 days ago
  1.0
  I was very disappointed with my experience with this clinic. I found the service poorly organised and the communication unclear, particularly regarding my thyroid blood tests and follow-up appointments. I had blood tests and was waiting for important thyroid results, but I did not receive clear information about the results or why additional appointments were being arranged. I also felt that some of the appointments were not clearly explained to me or relevant to the medical issue I was seeking help for. I expected a more organised service, clearer communication, and appropriate specialist follow-up. Unfortunately, I did not feel confident in the way my case was being handled, and I am now considering changing my GP and seeking a second medical opinion elsewhere. I hope the clinic can improve its communication, organisation, and patient follow-up in the future.
• A

  金彩

  6 days ago
  5.0
  I had blood test booked in this GP and it was so fast and smooth,my doctor Monica was such a delight the whole test was pain free and she was so sweet and we had such lovely chat! Best GP EXPERIENCE ever , Monica was the best
• MA

  M A

  Sep 23, 2026
  5.0
  The lady that was taking my blood I don't remember her name at the moment but we were talking about going on vacation and she was telling me how she was Spanish, the most absolutely amazing doctor I've ever had, I usually get bruises when doing blood tests this time nothing and she was 100% certain it wouldn't happen and it didn't, she was super nice would definitely come back, if she sees this I hope she has an amazing time on her holiday.
• HM

  Herbert Milner

  Sep 15, 2026
  1.0
  I actually left googood feedback first time round cause after 3 years of being sick was the doctors surgery to give me a inhaler for it. But I'm afraid they failed like the rest of the nhs mugs. I actually requested to de-register my last doctors surgery but this new ones seen my message is de- registering me. I'd happy pay private but unfortunately every doctors and hospitals are all completely incompetent. I wouldn't trust any of them to boil an egg
• SP

  Sindhu priya

  Sep 8, 2026
  1.0
  I have been with this medical centre for 4 years. It is such a lethargic medical centre, which never cares for patients. I had so many bad experiences and will never recommend this to anyone. Some receptionists here are really really rude. They can cancel our appointments at any last minute saying Nurse not available but they will never consider your situation whether you are sick, pregnant, rainy day, accident or traffic in your way or whatever the case might be, if you are delayed by 1 minute even, your appointment is cancelled. Even I called and informed earlier that I would be late by say 15 minutes, they wouldn't inform you in that call itself that your appointment would be cancelled, rather I had to go in such a rain and there they would tell you your appointment is cancelled. Your call notes are not available here in the system. Worst administration..! Receptionists are allowed to say here, we are not responsible for nurse side leave or cancellation of your appointment. No empathy nothing! Do you wanna re book or not? Such a sweet service... oh wowww... please don't waste your time here. All of my friends who told me to join here 4 years back, changed their GP silently, they are saying now, it's time for me. It is a GP for name shake. If I can give 0, then 0 is my choice.