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CeX

4.4
(98 reviews)

Business Details

+44 3301 235986
https://uk.webuy.com/

About

Electronics StoreCell Phone StoreComputer StoreVideo Game Shop
CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

CeX
Unit 1 Quadrant House, The Quadrant, Richmond upon Thames, LND
TW9 1DJ, United Kingdom

Hours

Monday10:30 AM - 7:30 PM
Tuesday10:30 AM - 7:30 PM
Wednesday10:30 AM - 7:30 PM
Thursday10:30 AM - 7:30 PM
Friday10:30 AM - 7:30 PM
Saturday10:00 AM - 7:00 PM
Sunday10:30 AM - 5:00 PM

Reviews

4.4
98 reviews
5 stars
79
4 stars
4
3 stars
3
2 stars
1
1 star
11
  • LN
    Luke Nicholson
    Aug 5, 2026
    5.0
    Hannah, she was very polite and went out of her way to make sure I was satisfied with the info I was trying to gather. If only help was like this everywhere , London would be full of smiles.
  • CC
    Childeric
    Jul 17, 2026
    1.0
    I have visited this store several times, and the service has always been good. However, today I was treated with great disrespect, and some of the staff were sarcastic towards me. I found this completely unacceptable because one of the employees initially told me that I would be getting a replacement device since the trackpad on my laptop was not working. When I came back an hour later, I was told that it was actually working and that all the data on my laptop had been erased. Staff need to communicate clearly and consistently. I have always been satisfied with the service in the past, but because of the very disrespectful attitude of certain employees today, I can honestly say that the level of customer service was extremely poor and, in my opinion, unprofessional.
  • KJ
    Krim “Z00T” Jino
    Jul 13, 2026
    5.0
    good selection of retro left with 3 games !
  • JM
    Jedi Mynds
    Jun 24, 2026
    5.0
    I have visited a lot of cex shops in my life. Even a few in Spain and Holland. Been trading with cex for about 15 years. I wanted to take the time to say well done on the people running this store. I thank them for treating me equally. Not judging me. And today the staff were so nice Hannah and her colleague. Went out of there way to help me secure an item where 1 was left in stock in the uk. I hope they are rewarded and the other nice people in this store. I see you I appreciate you. Thank you Keep up the respect and love. 🙏
  • MM
    mbaskahya
    May 6, 2026
    5.0
    Great experience at CeX Richmond. We found the game we were looking for and the staff were very helpful and friendly throughout. They also mentioned that some orders may be available through Just Eat delivery, which sounds really convenient, although it’s probably worth confirming directly with the store as we haven’t tried that service ourselves yet.

Frequently Asked Questions About CeX

What products can I buy, sell, or exchange at CeX Richmond?

At CeX Richmond, you can buy, sell, or exchange technology and entertainment items including mobile phones, video games, films, tablets, computers, cameras, iPods, and digital electronics.

What are the opening hours of CeX in Richmond upon Thames?

CeX Richmond is open Monday to Friday from 10:30 to 19:30, Saturday from 10:00 to 19:00, and Sunday from 10:30 to 17:00.

Brand Certified Facts from CeX

This information is certified by CeX and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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